No internet access


  1. gkrishnat
    Posts : 1
    Windows 10
       New #1

    No internet access


    Hi there,

    Today I upgrade my os from windows7 to windows 10. Installation was success. Already in this system there was AVG antivirus 2014 installed. The Internet was working fine and wireless network was also working.

    Then I updated the antivirus with AVG pro the latest one and while installation it showed installation error msg. Then I uninstalled AVG antivirus pro and 2014 both versions. After restarting the laptop, the wireless network is working fine. It is showing the status connected. But internet is not working.

    Other laptop and phone are able to access the network with same wireless network.

    Kindly assist me resolving this issue. Let us know if any more details are required.


    Thanks and regards,
    Gopi Krishna T
      My Computer
    Quote Quote

  3. davidhk
    Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       New #2

    Suggestion :

    Run a system restore. Pick 2 to 3 days ago as your restore point.
    System Restore Windows 10

    Once done, please check.................

    1. if you have internet at all.
    If yes, one problem solved.

    2. see if AVG 2014 is still installed and running.
    If yes, uninstall it > reboot > then install AVG Pro.
    After that, see if you still have internet connection.
      My Computer
    Quote Quote

 

  Related Discussions
:rolleyes: Some one help me I bought new pc core 2 (TM) Quad when i use mobile internet i got error in only 2 or more second in windows 10 ..... Help me some on
Just moved to a new location, the WiFi is provided by the entire apartment complex, but you have to register and create a sign in and password with it. My WiFi on my laptop will come on for 15 to 20 minutes when it is turned on, but it turns to...
I've never had a problem but all of a sudden my laptop cannot access my network to see other computers and printers through Wi-Fi. Ethernet connection sees the other computers. Internet works fine. It also shows the laptop when I pull up the...
Hello, I am new to this thread and I encountered some problems with my internet. My internet worked fine and I didn't do any changes to it up until it stopped working. I've managed to fix the internet access to allow me to access the internet on...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 15:53.
Find Us




Windows 10 Forums