Wi-Fi not available problem on tablet after upgrade to W10 build 10586


  1. Posts : 12
    Windows 10 Pro
       #1

    Wi-Fi not available problem on tablet after upgrade to W10 build 10586


    I have a Chuwi Hi8 tablet. Yesterday I upgraded the preinstalled Windows 10 RTM to the latest build 10586.104 and got the well-known Wi-Fi Not Available problem. I tried the recipes from this article and what I found in other Internet resources, but nothing helped. Does anybody know how to solve this problem?

    P.S. When I open the Device Manager, I see no problems with the installed hardware. Windows reports that all drivers are installed and work correctly. The same concerns the Broadcom 802.11n Wireless SDIO Adapter.

    P.P.S. The website of the device (http://en.chuwi.com/product/items/Chuwi-Hi8-pro.html) does not help a lot. They do not provide a driver package I can use to reinstall the drivers. I even can't register on their forum to request the driver pack.
      My Computer


  2. Posts : 12
    Windows 10 Pro
    Thread Starter
       #2

    I've solved this puzzle. When I was searching for a solution a couple of days ago, I saw that reinstalling the Wi-Fi adapter driver helped some people to solve this problem. I had a custom pack of the Chuwi tablet drivers (I had found them earlier on their support forum here: Driver download HI8 PRO - General - Chuwi Forum - Forum.chuwi.com). However, reinstalling the driver did not help me two days ago.

    Today I analyzed the installation .inf file for the Wi-FI driver and saw that it should create special registry keys with driver settings, etc. I supposed that the required registry keys were not created when I reinstalled the driver the previous time and I decided to reinstall the driver again - but now checking the option "Delete the driver software for this device" in the "Confirm Device Uninstall" dialog.

    And it helped!! The Wi-Fi driver started to work immediately after doing this.
      My Computer


  3. Posts : 2
    Windows 10
       #3

    wisekat said:
    I've solved this puzzle. When I was searching for a solution a couple of days ago, I saw that reinstalling the Wi-Fi adapter driver helped some people to solve this problem. I had a custom pack of the Chuwi tablet drivers (I had found them earlier on their support forum here: Driver download HI8 PRO - General - Chuwi Forum - Forum.chuwi.com). However, reinstalling the driver did not help me two days ago.

    Today I analyzed the installation .inf file for the Wi-FI driver and saw that it should create special registry keys with driver settings, etc. I supposed that the required registry keys were not created when I reinstalled the driver the previous time and I decided to reinstall the driver again - but now checking the option "Delete the driver software for this device" in the "Confirm Device Uninstall" dialog.

    And it helped!! The Wi-Fi driver started to work immediately after doing this.
    Hi, I have same problem but Wifi not works. After uninstalling the driver (checking the deleting option) and installing the new driver and reboot (or not), after this process, "sometimes" the wifi adapter connect to my ssid but after 1-3' everything is wrong and the wifi adapter doesn't work anymore.

    Could you explain me the steps you follow to resolve this issue, please? I am crazy with it

    THANKS in advance.
      My Computer


  4. Posts : 12
    Windows 10 Pro
    Thread Starter
       #4

    As I write, I did nothing special. Just removed the drivers completely using that checkbox.
      My Computer


 

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