New
#11
You will notice in my reply that I stated to use showkey to retrieve the Windows 8 product key, NOT the Windows 7 product key. She said she went from Windows 7 to 8 then to 8.1. In order to do that she would have had to use a Windows 8 product key. Following that, if she did an in place upgrade to Windows 10, the Windows 8 product key would be retained on the system for roll-back purposes and showkey will retrieve it. Showkey would show the product key upgraded from as "Original key":