1.    07 Jan 2016 #1
    Join Date : Jul 2015
    Queensland, Australia
    Posts : 12
    Windows 10 Pro

    WiFi drops out and can't reconnect, computer hangs on shutdown/restart

    Hey all,

    Hope I can get some help with a problem that has been bugging me since I installed W10.

    This problem appears to be random and happens a couple of time a month. It is really annoying. What happens is, the WiFi appears to stop working. It can't find any available networks and won't reconnect no matter what I do. I have even tried closing/restarting explorer but that does nothing. If I try to shut-down or restart my computer, it just hangs on the shut-down/restart screen. I have to hold down the power button to get my computer to shut-down. The weird thing is, after a restart, it works fine ...for a few weeks. It just seems very strange.

    I use a WiFi dongle. I have a couple of them so I tried each one - they all eventually give me the same result . I have a HP if that helps. I notice that my father in law's rig also does this occasionally. He also has a HP, albeit a different model.
      My System SpecsSystem Spec

  2.    08 Jan 2016 #2
    Join Date : Jan 2016
    Posts : 6
    windows 10

    I'm having the same issues. I don't use a wifi dongle though. My computer is toshiba satellite P75. The problem has happened a couple of times since upgrading to Windows 10 a month ago.
      My System SpecsSystem Spec

  3.    09 Jan 2016 #3
    Join Date : Dec 2013
    Posts : 797
    Windows 8.1 Windows 10 IP 14951 Windows 10 14393.321

    Hi guys, could you please provide more info about your card and the driver version, it's very useful for someone to help you.
      My System SpecsSystem Spec

  4.    10 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 6
    windows 10

    updating device manager->network adapters->Intel(R) Dual Band Wireless-AC 7260 driver seems to solve the problem for me.
      My System SpecsSystem Spec


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