1.    08 Dec 2015 #1
    Join Date : Oct 2014
    Posts : 245
    windows 7

    How resolve error 16393, BITS Error code: 0x80004005 I'net Gateway?

    anyone run this one before?
    I am not currently using a WIFI device.

    Error 16393
    Log Name: System
    Source: Microsoft-Windows-Bits-Client
    Date: 12/8/2015 3:05:05 PM
    Event ID: 16393
    Task Category: None
    Level: Warning
    User: SYSTEM
    Computer: AllenTown
    BITS has encountered an error communicating with an Internet Gateway Device. Please check that the device is functioning properly. BITS will not attempt to use this device until the next system reboot. Error code: 0x80004005.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Microsoft-Windows-Bits-Client" Guid="{EF1CC15B-46C1-414E-BB95-E76B077BD51E}" />
    <TimeCreated SystemTime="2015-12-08T21:05:05.441501000Z" />
    <Correlation />
    <Execution ProcessID="844" ThreadID="1104" />
    <Security UserID="S-1-5-18" />
    <Data Name="ErrorCode">2147500037</Data>
      My System SpecsSystem Spec

  2.    19 Dec 2015 #2
    Join Date : Dec 2015
    Posts : 13
    Windows 10 64

    It happens to all my machines, and their internet connections are fine. Seems to be a common problem, but it likely isn't really causing any issues other than to those of us that look in our event viewers all the time.
      My System SpecsSystem Spec

  3.    20 Dec 2015 #3
    Join Date : Oct 2014
    Posts : 245
    windows 7

    thx for your reply.
    "misery loves company" - ha!
      My System SpecsSystem Spec

  4.    17 Jan 2016 #4
    Join Date : Dec 2015
    Posts : 13
    Windows 10 64

    So true. It doesn't seem to be a real issue
      My System SpecsSystem Spec

  5.    01 Feb 2016 #5
    Join Date : Dec 2015
    Posts : 13
    Windows 10 64

    Anyone learn anything here? It seems to have picked up on one of my machines, and now its throwing 10 of these codes per day. But the machine seems to be behaving fine
      My System SpecsSystem Spec

  6.    02 Feb 2016 #6
    Join Date : Dec 2015
    Posts : 13
    Windows 10 64

    OK, I'm trying an experiment, based on a SWAG. I've noticed that the clusters of BITS errors occur at different times during the day. At least once, maybe twice a day, clusters of about 5-8 BITS errors in the event log. I looked through the entire Task Scheduler list to see if any scheduled jobs are running at the same times, but I didn't find any correlative evidence.

    So here's the silly part of the wild ass guess. I disabled "Green Ethernet" and "Allow the computer to turn off this device to save power" in the network adapter driver settings. My working theory is that when BITS kicks on, in order to download something, or transfer something, that the Ethernet adapter is shut down, causing BITS to time out and fail.

    SWAG indeed
      My System SpecsSystem Spec

  7.    03 Feb 2016 #7
    Join Date : Dec 2015
    Posts : 13
    Windows 10 64

    Don't want to speak too soon, but so far, no more BITS errors since I made those changes to the Realtek Ethernet drivers. I'll see where it is this afternoon, but so far, so good. Its been about 18 hours
      My System SpecsSystem Spec

  8.    10 Feb 2016 #8
    Join Date : Dec 2015
    Posts : 13
    Windows 10 64

    Well, that didn't fix it. SWAG indeed.

    It's definitely happening because a scheduled task tries to do something. I just can't figure out which task it is. And my windows update is working fine, so its not that.
      My System SpecsSystem Spec

  9.    18 Mar 2016 #9
    Join Date : Aug 2015
    Posts : 76
    Windows 10 Pro

    I too am tired of seeing a log full of these msgs. Found article = Event ID 16393 - Internet Gateway Device Support

    Assume the IGD refers to my router? Dialed into the router & see under Forwarding a tab named UPnP which is enabled.

    Next went to Windows Firewall & could not find any apps related to UPnP so I added (or allowed another app) & browsed to UPnP Device Host Container.

    So far so good, no more BITS errors.

    Last edited by dogpark; 20 Mar 2016 at 19:29.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved Solution for Failed Windows 10 Update Installation Error 0x80004005
I've finally solved the problem preventing me from updating my Dell Inspiron 7537 laptop from Windows 8.1 Home to Windows 10 as described in http://www.tenforums.com/installation-setup/30191-something-happened-what-next-2.html. The installation...
Installation and Setup
Persistent SMART error on cloned drives (Error code: 2000-0151)
I am on my 4th SSD in my Windows 10 laptop that has been getting SMART error 2000-0151. We have replaced the motherboard, the SSD, and the connector cable between the SSD and motherboard. One thing is that I've been using Macrium Reflect to clone...
Drivers and Hardware
Solved Windows Update error 0x80004005 for KB3087040!!!
Hallo. Today i tried to install an update (KB3087040) a security update for Internet Explorer Flash Player and it cant install due to that error message 0x80004005! What is happening! Is it critical? Thank you!
Windows Updates and Activation
error 0x80004005 when downloading KB3081436 cummulitive update
When I try to download the cummulitive update KB3081436, I get no where passed 0%. After about 3 minutes, the screen changes to recieve the error 0x80004005. According to the microsoft windows website, I need to activate my windows(Already been...
BSOD Crashes and Debugging
Solved Getting fbl_impressive Professional 10162 - Error 0x80004005
I've tried restarting the wuauserv service, no luck. But, if this is a problem I can't fix, can I upgrade from the ISO? I don't want to do a clean install.
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:10.
Find Us
Twitter Facebook Google+

Windows 10 Forums