Network Protocols

SimBy said:

Again, no such problems before the 1511 update. I first noticed, the problem only manifested itself if I used a static IP on my computer. Switching back, to obtain IP automatically, fixes it.

I had the same problem. And I need a static IP on my PC. I used a lot of time trying to figure out why and how to repair, but at the end I realized the problem can be solved with a very simple turnaround, ie. I configured the adapter on my PC to get IP automatically, but at the same time I configured my router to always assign a given IP to the PC, based on its adapter's MAC address.

I would also suggest to have a look at windows firewall´s settings, I have the impression that release 1511 changed some settings. Check which apps are allowed, you may want to add some more.

Hope this helps

I have successfully fixed my Issue with the Missing protocols when upgrading Windows 7 to Windows 10 ENTERPRISE.

I am facing those issues ONLY with one type of hardware on my company. DELL Precision T1700 with SSD disks.
I have other Older models from DELL as well as from LENOVO, upgrade works just fine with them. Issue happens only with DELL Precision T1700.

My Solution was:

1)Go to a healthy windows 7 and export (WinSock and WinSock2) Keys to a flashdrive (USB), you will need them to import to the Broken windows 10 machine

Those are the keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2




2) ON the Windows 10, Uninstall Current Network driver from Device Manager (devmgmt.msc). In addition to that, uninstall as well as any other warning mesage you might have.

• 3) Click Start, and then click Run.
• In the Open box, type regedit, and then click OK.
• In Registry Editor, locate the following keys, right-click each key, export them just in case you need to re-import them. Once you have exported them, go ahead and click Delete the two folder keys:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
  
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
  
  4) Reboot the computer
  
  5) Go back to regedit (registry) and import the two Keys you exported from a Windows 7. Go to the same path in order to import them to the right place:
  PS: ** You might see that the WinSock2 got back to the registry, just redeleted it and then continue with the import of the two keys.
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
  
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
  
  
  
  

5) Open CMD as Administrator and run the command: netsh winsock reset.
6) Reboot the computer

Once computer comes back up online, you will see that your network is back up again.

Hope that helps you.

jimbonelson1 said:

Haven't resolved this yet, and am rearranging our home network physically so that both my wife and I can hardwire to the router. However, my laptop is sitting here with the 1511 upgrade downloaded and waiting for a restart. I'd rather not have this problem with my laptop, too, so I have told it to update on Tuesday the 22nd. I'll keep putting it off until I hear of some resolution. My question is, if I turn my laptop off now, will it do the update right away, or wait until the 22nd?

Following a Windows10 update I had the same error message for wireless adaptor as the OP.

Troubleshooter couldn't fix so logically looked at what protocols are enabled on the adapter.

To fix I unchecked the "Internet Protocol Version 6 (TCP/IPv6)" and I now have Internet access back.

Hope this helps someone.

edenlincoln said:

I have successfully fixed my Issue with the Missing protocols when upgrading Windows 7 to Windows 10 ENTERPRISE.

I am facing those issues ONLY with one type of hardware on my company. DELL Precision T1700 with SSD disks.
I have other Older models from DELL as well as from LENOVO, upgrade works just fine with them. Issue happens only with DELL Precision T1700.

My Solution was:

1)Go to a healthy windows 7 and export (WinSock and WinSock2) Keys to a flashdrive (USB), you will need them to import to the Broken windows 10 machine

Those are the keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2




2) ON the Windows 10, Uninstall Current Network driver from Device Manager (devmgmt.msc). In addition to that, uninstall as well as any other warning mesage you might have.

• 3) Click Start, and then click Run.
• In the Open box, type regedit, and then click OK.
• In Registry Editor, locate the following keys, right-click each key, export them just in case you need to re-import them. Once you have exported them, go ahead and click Delete the two folder keys:HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
  
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
  
  4) Reboot the computer
  
  5) Go back to regedit (registry) and import the two Keys you exported from a Windows 7. Go to the same path in order to import them to the right place:
  PS: ** You might see that the WinSock2 got back to the registry, just redeleted it and then continue with the import of the two keys.
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
  
  HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2

5) Open CMD as Administrator and run the command: netsh winsock reset.
6) Reboot the computer

Once computer comes back up online, you will see that your network is back up again.

Hope that helps you.

Thank you so much! I had tried everything in this thread up until you posted this and it FINALLY fixed my issue! I was having this problem on my personal desktop at home. Luckily my work laptop is running Windows 7 so I was able to export the Winsock and WinSock2 entries.

EDIT: Additionally FYI this issue for me arose when my computer updated overnight last night. This morning it had a message on it saying something along the lines of "We've updated your computer and added some new features let's get started" -- That definitely isn't verbatim, but as I recall it was similar to that. This is for Windows 10 Home, Version 1511, OS Build 10586.17

Suplexinator said:

Thank you so much! I had tried everything in this thread up until you posted this and it FINALLY fixed my issue! I was having this problem on my personal desktop at home. Luckily my work laptop is running Windows 7 so I was able to export the Winsock and WinSock2 entries.

EDIT: Additionally FYI this issue for me arose when my computer updated overnight last night. This morning it had a message on it saying something along the lines of "We've updated your computer and added some new features let's get started" -- That definitely isn't verbatim, but as I recall it was similar to that. This is for Windows 10 Home, Version 1511, OS Build 10586.17

Please do the following to verify if this solves the access error relating to group policy:

1. Go to: Control Panel\Network and Internet\Network Connections
2. Right click the LAN or WiFi adapter and select Properties
3. Select Install, highlight Protocol, select Add
4. Select Have Disk, paste C:\Windows\INF into Copy manufacturer's files from and select OK
5. Highlight Internet Protocol Version 4, select OK

If you receive the "Could not add the requested feature..." then this isn't a fix to the underlying issue

The missing protocol issue started after the win10 update "with exciting new features" a couple days ago. Not only did it remove all my desktop icons, uninstall some software (like cpuz), and install skype without asking me....but i got this protocol bug too.

I had already established remote desktop with my network computers. After the win10 computer awakes from sleep or a reboot, It will not access my networked computers from win explorer (or Kodi), unless I establish a remote desktop connection with that computer. Once a remote desktop connection is made, I can then exit the remote desktop application and go back to explorer (or other apps like Kodi that were having the network issue) and access the network computers without issue, till the next sleep or reboot. Basically I get the "protocol missing" until I temporarily make a remote desktop connection....so what is the remote desktop connection restoring that fixes my network woes until a sleep or reboot?

JW0914 said:

Please do the following to verify if this solves the access error relating to group policy:

1. Go to: Control Panel\Network and Internet\Network Connections
2. Right click the LAN or WiFi adapter and select Properties
3. Select Install, highlight Protocol, select Add
4. Select Have Disk, paste C:\Windows\INF into Copy manufacturer's files from and select OK
5. Highlight Internet Protocol Version 4, select OK

If you receive the "Could not add the requested feature..." then this isn't a fix to the underlying issue

Well I guess it's not a fix to the underlying issue. "Could not add the requested feature. The error is: This program is blocked by group policy. For more information contact your system administrator."

After spending a day trying to fix the problem caused by rev 1511 I just did a roll back to the previous version. It took ten minutes and all is well, just not using version 1511.