DNS and gateway unavailable- constant resetting of wireless adapter


  1. Posts : 3
    Windows 10
       #1

    DNS and gateway unavailable- constant resetting of wireless adapter


    Hello,

    I have been having a constant issue with my Dell XPS L702 laptop dropping the WiFi connection. I have to constantly reset the adapter because I get errors that rotate between "DNS Unavailable" and "Gateway unavailable". When I troubleshoot the connection, Windows will either rest the adapter or make the gateway available, but I have no idea what caused this issue. I just upgraded from Windows 7 to Windows 10, but the errors were happening in Windows 7 as well. I have uninstalled the WiFi drivers (Intel Centrino Wireless-N 1030) and reinstalled, I have run a full virus and malware scan in safe mode and regular Windows, and I have tried choosing other WiFi adapter drivers from the list of approved drivers in device manager (this laptop has one Microsoft driver and two Intel drivers that are compatible, but none solve the issue). No other devices have any issues on the internet, so I know it is isolated to this laptop. My MTB results are attached.

    Thanks in advance.

    ======================================================

    MiniToolBox by Farbar Version: 25-07-2015 01
    Ran by Angela Laptop (administrator) on 25-09-2015 at 12:13:48
    Running from "D:\Family Files"
    Microsoft Windows 10 Home (X64)
    Model: Dell System XPS L702X Manufacturer: Dell Inc.
    Boot Mode: Normal
    ***************************************************************************


    ========================= Flush DNS: ===================================


    Windows IP Configuration


    Successfully flushed the DNS Resolver Cache.


    ========================= IE Proxy Settings: ==============================


    Proxy is not enabled.
    No Proxy Server is set.


    "Reset IE Proxy Settings": IE Proxy Settings were reset.


    ========================= FF Proxy Settings: ==============================




    "Reset FF Proxy Settings": Firefox Proxy settings were reset.


    ========================= Hosts content: =================================




    0.0.0.0 a-0001.a-msedge.net
    0.0.0.0 a-0002.a-msedge.net
    0.0.0.0 a-0003.a-msedge.net
    0.0.0.0 a-0004.a-msedge.net
    0.0.0.0 a-0005.a-msedge.net
    0.0.0.0 a-0006.a-msedge.net
    0.0.0.0 a-0007.a-msedge.net
    0.0.0.0 a-0008.a-msedge.net
    0.0.0.0 a-0009.a-msedge.net
    0.0.0.0 a-msedge.net
    0.0.0.0 a.ads1.msn.com
    0.0.0.0 a.ads2.msads.net
    0.0.0.0 a.ads2.msn.com
    0.0.0.0 a.rad.msn.com
    0.0.0.0 ac3.msn.com
    0.0.0.0 ad.doubleclick.net
    0.0.0.0 adnexus.net
    0.0.0.0 adnxs.com
    0.0.0.0 ads.msn.com
    0.0.0.0 ads1.msads.net
    0.0.0.0 ads1.msn.com
    0.0.0.0 aidps.atdmt.com
    0.0.0.0 aka-cdn-ns.adtech.de
    0.0.0.0 az361816.vo.msecnd.net
    0.0.0.0 az512334.vo.msecnd.net
    0.0.0.0 b.ads1.msn.com
    0.0.0.0 b.ads2.msads.net
    0.0.0.0 b.rad.msn.com
    0.0.0.0 bs.serving-sys.com
    0.0.0.0 c.atdmt.com
    0.0.0.0 c.msn.com
    0.0.0.0 cdn.atdmt.com
    0.0.0.0 cds26.ams9.msecn.net
    0.0.0.0 choice.microsoft.com
    0.0.0.0 choice.microsoft.com.nsatc.net
    0.0.0.0 compatexchange.cloudapp.net
    0.0.0.0 corp.sts.microsoft.com
    0.0.0.0 corpext.msitadfs.glbdns2.microsoft.com
    0.0.0.0 cs1.wpc.v0cdn.net
    0.0.0.0 db3aqu.atdmt.com
    0.0.0.0 df.telemetry.microsoft.com
    0.0.0.0 diagnostics.support.microsoft.com
    0.0.0.0 ec.atdmt.com
    0.0.0.0 feedback.microsoft-hohm.com
    0.0.0.0 feedback.search.microsoft.com
    0.0.0.0 feedback.windows.com
    0.0.0.0 flex.msn.com
    0.0.0.0 g.msn.com
    0.0.0.0 h1.msn.com
    0.0.0.0 i1.services.social.microsoft.com
    0.0.0.0 i1.services.social.microsoft.com.nsatc.net
    0.0.0.0 lb1.http://www.ms.akadns.net
    0.0.0.0 live.rads.msn.com
    0.0.0.0 m.adnxs.com
    0.0.0.0 msedge.net
    0.0.0.0 msftncsi.com
    0.0.0.0 msnbot-65-55-108-23.search.msn.com
    0.0.0.0 msntest.serving-sys.com
    0.0.0.0 oca.telemetry.microsoft.com
    0.0.0.0 oca.telemetry.microsoft.com.nsatc.net
    0.0.0.0 pre.footprintpredict.com
    0.0.0.0 preview.msn.com
    0.0.0.0 rad.live.com
    0.0.0.0 rad.msn.com
    0.0.0.0 redir.metaservices.microsoft.com
    0.0.0.0 schemas.microsoft.akadns.net
    0.0.0.0 secure.adnxs.com
    0.0.0.0 secure.flashtalking.com
    0.0.0.0 settings-sandbox.data.microsoft.com
    0.0.0.0 settings-win.data.microsoft.com
    0.0.0.0 sls.update.microsoft.com.akadns.net
    0.0.0.0 sqm.df.telemetry.microsoft.com
    0.0.0.0 sqm.telemetry.microsoft.com
    0.0.0.0 sqm.telemetry.microsoft.com.nsatc.net
    0.0.0.0 static.2mdn.net
    0.0.0.0 statsfe1.ws.microsoft.com
    0.0.0.0 statsfe2.ws.microsoft.com
    0.0.0.0 telecommand.telemetry.microsoft.com
    0.0.0.0 telecommand.telemetry.microsoft.com.nsatc.net
    0.0.0.0 telemetry.appex.bing.net
    0.0.0.0 telemetry.microsoft.com
    0.0.0.0 telemetry.urs.microsoft.com
    0.0.0.0 vortex-bn2.metron.live.com.nsatc.net
    0.0.0.0 vortex-cy2.metron.live.com.nsatc.net
    0.0.0.0 vortex-sandbox.data.microsoft.com
    0.0.0.0 vortex-win.data.microsoft.com
    0.0.0.0 vortex.data.microsoft.com
    0.0.0.0 watson.live.com
    0.0.0.0 http://www.msftncsi.com
    0.0.0.0 ssw.live.com
    0.0.0.0 fe2.update.microsoft.com.akadns.net
    0.0.0.0 reports.wes.df.telemetry.microsoft.com
    0.0.0.0 s0.2mdn.net
    0.0.0.0 services.wes.df.telemetry.microsoft.com
    0.0.0.0 statsfe2.update.microsoft.com.akadns.net
    0.0.0.0 survey.watson.microsoft.com
    0.0.0.0 view.atdmt.com
    0.0.0.0 watson.microsoft.com
    0.0.0.0 watson.ppe.telemetry.microsoft.com
    0.0.0.0 watson.telemetry.microsoft.com
    0.0.0.0 watson.telemetry.microsoft.com.nsatc.net
    0.0.0.0 wes.df.telemetry.microsoft.com




    ========================= IP Configuration: ================================


    Intel(R) Centrino(R) Wireless-N 1030 = Wi-Fi (Connected)
    Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)




    # ----------------------------------
    # IPv4 Configuration
    # ----------------------------------
    pushd interface ipv4


    reset
    set global
    add route prefix=0.0.0.0/0 interface="Local Area Connection" nexthop=192.168.1.1 metric=1 publish=Yes




    popd
    # End of IPv4 configuration






    Windows IP Configuration


    Host Name . . . . . . . . . . . . : AngelaLaptop-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No


    Ethernet adapter Local Area Connection:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 84-8F-69-B5-DE-E6
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes


    Wireless LAN adapter Local Area Connection* 4:


    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
    Physical Address. . . . . . . . . : 4C-80-93-2D-CB-1C
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes


    Wireless LAN adapter Wi-Fi:


    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030
    Physical Address. . . . . . . . . : 4C-80-93-2D-CB-1B
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::b4d1:2f98:b2c4:770f%10(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.1.136(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Friday, September 25, 2015 12:04:30 PM
    Lease Expires . . . . . . . . . . : Saturday, September 26, 2015 12:04:34 PM
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DHCPv6 IAID . . . . . . . . . . . : 172785811
    DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-F3-D2-51-84-8F-69-B5-DE-E6
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled
    Server: AC1450-N100
    Address: 192.168.1.1


    Name: google.com
    Addresses: 2607:f8b0:4009:80a::200e
    216.58.216.206




    Pinging google.com [216.58.216.206] with 32 bytes of data:
    Reply from 216.58.216.206: bytes=32 time=13ms TTL=54
    Reply from 216.58.216.206: bytes=32 time=13ms TTL=54


    Ping statistics for 216.58.216.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
    Server: AC1450-N100
    Address: 192.168.1.1


    Name: yahoo.com
    Addresses: 2001:4998:44:204::a7
    2001:4998:58:c02::a9
    2001:4998:c:a06::2:4008
    98.138.253.109
    98.139.183.24
    206.190.36.45




    Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
    Reply from 206.190.36.45: bytes=32 time=71ms TTL=52
    Reply from 206.190.36.45: bytes=32 time=70ms TTL=52


    Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 70ms, Maximum = 71ms, Average = 70ms


    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128


    Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
    ===========================================================================
    Interface List
    4...84 8f 69 b5 de e6 ......Realtek PCIe GBE Family Controller
    9...4c 80 93 2d cb 1c ......Microsoft Hosted Network Virtual Adapter
    10...4c 80 93 2d cb 1b ......Intel(R) Centrino(R) Wireless-N 1030
    1...........................Software Loopback Interface 1
    ===========================================================================


    IPv4 Route Table
    ===========================================================================
    Active Routes:
    Network Destination Netmask Gateway Interface Metric
    0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.136 25
    127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
    127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
    127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    192.168.1.0 255.255.255.0 On-link 192.168.1.136 281
    192.168.1.136 255.255.255.255 On-link 192.168.1.136 281
    192.168.1.255 255.255.255.255 On-link 192.168.1.136 281
    224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
    224.0.0.0 240.0.0.0 On-link 192.168.1.136 281
    255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
    255.255.255.255 255.255.255.255 On-link 192.168.1.136 281
    ===========================================================================
    Persistent Routes:
    Network Address Netmask Gateway Address Metric
    0.0.0.0 0.0.0.0 192.168.1.1 1
    ===========================================================================


    IPv6 Route Table
    ===========================================================================
    Active Routes:
    If Metric Network Destination Gateway
    1 306 ::1/128 On-link
    10 281 fe80::/64 On-link
    10 281 fe80::b4d1:2f98:b2c4:770f/128
    On-link
    1 306 ff00::/8 On-link
    10 281 ff00::/8 On-link
    ===========================================================================
    Persistent Routes:
    None
    ========================= Winsock entries =====================================


    Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
    Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
    Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
    Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
    Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
    Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
    Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
    x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
    x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
    x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
    x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
    x64-Catalog5 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
    x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
    x64-Catalog9 01 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 02 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 03 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 04 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 06 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 07 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 08 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 09 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 10 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 11 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
    x64-Catalog9 12 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)


    ========================= Event log errors: ===============================


    Application errors:
    ==================
    Error: (09/25/2015 11:12:09 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
    Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.


    Error: (09/25/2015 11:12:09 AM) (Source: Application Error) (User: )
    Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
    Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
    Exception code: 0x80000003
    Fault offset: 0x0000000000151c23
    Faulting process id: 0x768
    Faulting application start time: 0xSearchUI.exe0
    Faulting application path: SearchUI.exe1
    Faulting module path: SearchUI.exe2
    Report Id: SearchUI.exe3
    Faulting package full name: SearchUI.exe4
    Faulting package-relative application ID: SearchUI.exe5


    Error: (09/25/2015 11:12:08 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
    Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.


    Error: (09/25/2015 11:12:08 AM) (Source: Application Error) (User: )
    Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
    Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
    Exception code: 0x80000003
    Fault offset: 0x0000000000151c23
    Faulting process id: 0x4d4
    Faulting application start time: 0xSearchUI.exe0
    Faulting application path: SearchUI.exe1
    Faulting module path: SearchUI.exe2
    Report Id: SearchUI.exe3
    Faulting package full name: SearchUI.exe4
    Faulting package-relative application ID: SearchUI.exe5


    Error: (09/25/2015 11:11:58 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
    Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.


    Error: (09/25/2015 11:11:58 AM) (Source: Application Error) (User: )
    Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
    Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
    Exception code: 0x80000003
    Fault offset: 0x0000000000151c23
    Faulting process id: 0x788
    Faulting application start time: 0xSearchUI.exe0
    Faulting application path: SearchUI.exe1
    Faulting module path: SearchUI.exe2
    Report Id: SearchUI.exe3
    Faulting package full name: SearchUI.exe4
    Faulting package-relative application ID: SearchUI.exe5


    Error: (09/25/2015 11:11:53 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
    Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.


    Error: (09/25/2015 11:11:53 AM) (Source: Application Error) (User: )
    Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
    Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
    Exception code: 0x80000003
    Fault offset: 0x0000000000151c23
    Faulting process id: 0x198
    Faulting application start time: 0xSearchUI.exe0
    Faulting application path: SearchUI.exe1
    Faulting module path: SearchUI.exe2
    Report Id: SearchUI.exe3
    Faulting package full name: SearchUI.exe4
    Faulting package-relative application ID: SearchUI.exe5


    Error: (09/25/2015 11:11:50 AM) (Source: Microsoft-Windows-Immersive-Shell) (User: AngelaLaptop-PC)
    Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.


    Error: (09/25/2015 11:11:50 AM) (Source: Application Error) (User: )
    Description: Faulting application name: SearchUI.exe, version: 10.0.10240.16431, time stamp: 0x55c9bba1
    Faulting module name: CortanaApi.dll, version: 0.0.0.0, time stamp: 0x55bebfac
    Exception code: 0x80000003
    Fault offset: 0x0000000000151c23
    Faulting process id: 0x774
    Faulting application start time: 0xSearchUI.exe0
    Faulting application path: SearchUI.exe1
    Faulting module path: SearchUI.exe2
    Report Id: SearchUI.exe3
    Faulting package full name: SearchUI.exe4
    Faulting package-relative application ID: SearchUI.exe5




    System errors:
    =============
    Error: (09/25/2015 11:14:12 AM) (Source: Service Control Manager) (User: )
    Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:
    %%1058


    Error: (09/25/2015 11:14:03 AM) (Source: sptd) (User: )
    Description: Driver detected an internal error in its data structures for .


    Error: (09/25/2015 11:13:48 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}


    Error: (09/25/2015 11:13:13 AM) (Source: DCOM) (User: AngelaLaptop-PC)
    Description: 1084ShellHWDetectionUnavailable{DD522ACC-F821-461A-A407-50B198B896DC}


    Error: (09/25/2015 11:12:09 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}


    Error: (09/25/2015 11:12:09 AM) (Source: DCOM) (User: AngelaLaptop-PC)
    Description: 1068netprofmUnavailable{A47979D2-C419-11D9-A5B4-001185AD2B89}


    Error: (09/25/2015 11:12:09 AM) (Source: Service Control Manager) (User: )
    Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
    %%1068


    Error: (09/25/2015 11:12:09 AM) (Source: Service Control Manager) (User: )
    Description: The Network Location Awareness service depends on the DHCP Client service which failed to start because of the following error:
    %%1068


    Error: (09/25/2015 11:12:09 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}


    Error: (09/25/2015 11:12:08 AM) (Source: DCOM) (User: NT AUTHORITY)
    Description: 1084dpsUnavailable{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}




    Microsoft Office Sessions:
    =========================
    Error: (09/25/2015 11:12:09 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
    Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170


    Error: (09/25/2015 11:12:09 AM) (Source: Application Error)(User: )
    Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2376801d0f7ac ee233f1aC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemA pps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll4960675c-a47f-45ce-9268-312f3aad8e34Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI


    Error: (09/25/2015 11:12:08 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
    Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170


    Error: (09/25/2015 11:12:08 AM) (Source: Application Error)(User: )
    Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c234d401d0f7ac ed42de48C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemA pps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll62721755-8297-4b44-b6ac-a8ef2bd7f9c8Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI


    Error: (09/25/2015 11:11:58 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
    Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170


    Error: (09/25/2015 11:11:58 AM) (Source: Application Error)(User: )
    Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2378801d0f7ac e74531ccC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemA pps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll81349b7d-ec42-4530-9573-fdbc0cfec08cMicrosoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI


    Error: (09/25/2015 11:11:53 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
    Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170


    Error: (09/25/2015 11:11:53 AM) (Source: Application Error)(User: )
    Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2319801d0f7ac e4be44ecC:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemA pps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll0d2cc263-7587-4be9-b1e4-ae44ea6acaa7Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI


    Error: (09/25/2015 11:11:50 AM) (Source: Microsoft-Windows-Immersive-Shell)(User: AngelaLaptop-PC)
    Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2147023170


    Error: (09/25/2015 11:11:50 AM) (Source: Application Error)(User: )
    Description: SearchUI.exe10.0.10240.1643155c9bba1CortanaApi.dll0.0.0.055bebfac800000030000000000151c2377401d0f7ac e2eac5a7C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exeC:\Windows\SystemA pps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll91f7e591-0286-4d25-a2ae-84f8c002e450Microsoft.Windows.Cortana_1.4.8.176_neutral_neutral_cw5n1h2txyewyCortanaUI




    CodeIntegrity Errors:
    ===================================
    Date: 2015-09-23 12:18:52.846
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.


    Date: 2015-09-23 12:18:52.829
    Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.




    =========================== Installed Programs ============================


    7-Zip 9.22beta (HKLM-x32\...\7-Zip) (Version: - )
    AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.11.22 - STMicroelectronics)
    Active@ ISO Burner (HKLM-x32\...\{7694E0B1-2332-448B-9235-929F84B41E3F}) (Version: 2.5.0 - LSoft Technologies)
    Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1030 - Adobe Systems Incorporated)
    Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.185 - Adobe Systems Incorporated)
    Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
    Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.0.162 - Adobe Systems, Inc.)
    Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.4.0 - IObit)
    Canon MP Navigator EX 1.0 (HKLM-x32\...\MP Navigator EX 1.0) (Version: - )
    Canon MP610 series (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP610_series) (Version: - )
    Canon Utilities My Printer (HKLM-x32\...\CanonMyPrinter) (Version: - )
    CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
    Dell Custom Help (HKLM\...\{E01EEE45-7768-4984-BDB2-76F5C5A823BE}) (Version: 15.06.1000.0142 - Intel Corporation) Hidden
    Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.6.0.2 - Dell)
    DiskCryptor 1.1 (HKLM\...\DiskCryptor_is1) (Version: 1.1 - DiskCryptor wiki)
    Freemake Video Downloader (HKLM-x32\...\Freemake Video Downloader_is1) (Version: 3.7.1 - Ellora Assets Corporation)
    GOM Player (HKLM-x32\...\GOM Player) (Version: 2.2.69.5228 - Gretech Corporation)
    Google Chrome (HKLM-x32\...\Google Chrome) (Version: 45.0.2454.99 - Google Inc.)
    Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
    Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
    Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version: - ) Hidden
    Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
    Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2455 - Intel Corporation)
    Intel(R) PROSet/Wireless Software for Bluetooth(R) Technology (HKLM\...\{302600C1-6BDF-4FD1-1309-148929CC1385}) (Version: 3.1.1309.0390 - Intel Corporation)
    Intel(R) Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
    Intel(R) Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
    Intel® PROSet/Wireless Software (HKLM-x32\...\{a2a04474-104a-49b3-9bf5-33afee260030}) (Version: 17.14.0 - Intel Corporation)
    Intel® PROSet/Wireless Software (HKLM-x32\...\{fae8de85-97ab-4053-a8bb-03bfc86ac533}) (Version: 15.6.1 - Intel Corporation)
    IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
    IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.38 - Irfan Skiljan)
    Java 8 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418051F0}) (Version: 8.0.510 - Oracle Corporation)
    Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
    Java 8 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418060F0}) (Version: 8.0.600.27 - Oracle Corporation)
    Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
    Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
    Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
    Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
    Mozilla Firefox 41.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 41.0 (x86 en-US)) (Version: 41.0 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 41.0.0.5738 - Mozilla)
    Norton Security (HKLM-x32\...\NS) (Version: 22.5.2.15 - Symantec Corporation)
    NVIDIA 3D Vision Driver 355.98 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 355.98 - NVIDIA Corporation)
    NVIDIA GeForce Experience 2.5.14.5 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.5.14.5 - NVIDIA Corporation)
    NVIDIA Graphics Driver 355.98 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 355.98 - NVIDIA Corporation)
    NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
    NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
    Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 11.0.22 - Dell Inc.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.48.823.2011 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6449 - Realtek Semiconductor Corp.)
    Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.27.0 - Renesas Electronics Corporation) Hidden
    Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.27.0 - Renesas Electronics Corporation)
    Samsung Magician (HKLM-x32\...\{29AE3F9F-7158-4ca7-B1ED-28A73ECDB215}_is1) (Version: 4.7 - Samsung Electronics)
    SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.49.0 - SAMSUNG Electronics Co., Ltd.)
    Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
    SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.3000 - NVIDIA Corporation) Hidden
    SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.5.14.5 - NVIDIA Corporation) Hidden
    Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
    SUABnR (HKLM-x32\...\{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
    SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
    Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
    swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
    Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.22.0 - Synaptics Incorporated)
    Tresorit (HKLM-x32\...\{248E63A5-6D5A-4E2A-B538-0A77BE13CC3F}) (Version: 2.1.562.374 - Tresorit)
    VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
    WinPcap 4.1.2 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2001 - CACE Technologies)


    ========================= Devices: ================================


    Name: Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter
    Description: Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter
    Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
    Manufacturer: Intel Corporation
    Service: BTHUSB
    Device ID: USB\VID_8086&PID_0189\6&38376E82&0&5
    Problem: : This device is disabled. (Code 22)
    Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.




    ========================= Memory info: ===================================


    Percentage of memory in use: 41%
    Total physical RAM: 6038.16 MB
    Available physical RAM: 3531.06 MB
    Total Virtual: 12182.16 MB
    Available Virtual: 9578.47 MB


    ========================= Partitions: =====================================


    1 Drive c: (Windows Drive) (Fixed) (Total:118.68 GB) (Free:52.93 GB) NTFS
    2 Drive d: (Storage Drive) (Fixed) (Total:465.76 GB) (Free:418.28 GB) NTFS


    ========================= Users: ========================================


    User accounts for \\ANGELALAPTOP-PC


    Administrator Angela Laptop DefaultAccount
    Guest


    ========================= Minidump Files ==================================


    No minidump file found


    ========================= Restore Points ==================================


    **** End of log ****

    DNS and gateway unavailable- constant resetting of wireless adapter-clipboard01.jpg
      My Computer


  2. Posts : 3
    Windows 10
    Thread Starter
       #2

    Wired connection works fine. It's only a wireless issue.
      My Computer


  3. jos
    Posts : 33
    W10-pro + W7-pro + XP-pro
       #3

    You are not the only one if you do a wide search on the internet. Are you running W10-pro or W10-home? I discovered that W10-home is more relaxed in network access and responces on mouseclick like the good old W7 where W10-pro is searching and connecting/disconnecting and in the end displays the message that it cannot find what you want to connect to.
      My Computer


  4. Posts : 3
    Windows 10
    Thread Starter
       #4

    jos said:
    You are not the only one if you do a wide search on the internet. Are you running W10-pro or W10-home? I discovered that W10-home is more relaxed in network access and responces on mouseclick like the good old W7 where W10-pro is searching and connecting/disconnecting and in the end displays the message that it cannot find what you want to connect to.
    This happened constantly in Win7 as well. It has been happening for a few months now, so it is not a new/isolated issue.
      My Computer


  5. Posts : 102
    W7
       #5

    Hi Wireless routers wear out just like other components. How old is your router. If it's not dumping you wired, that's a good indication your router might be bad. Try a new router. Most stores have two weeks return. If the new one acts the same return it!
    A new router solved the problem for me!!
    Worst scenario. You have a defective wireless adapter, which is not difficult to replace!
      My Computer


  6. Posts : 16,325
    W10Prox64
       #6

    Hi @RattlerSkin

    I had a quick read through your FarBar MiniToolBox post.

    1. You say it appears it is isolated only to this laptop. What other devices are also connecting to the router, and for how long?

    2. This happened also when the laptop was running W7. Have you tried disabling the option to allow the computer to sleep the adapter?

    DNS and gateway unavailable- constant resetting of wireless adapter-network-adapter-turn-off-power-save.png

    Please make this change and test to see if it makes a difference. If not, see #3.

    3. Log into your router and enable static DHCP assignment. Then, assign a permanent IP address to your laptop, using its MAC address. Check also if you can change your lease settings to "Forever".

    Reboot laptop. Now test to see if this resolves the problem.

    4. Any particular reason why your BT is disabled? See if enabling it resolves the issue. (Somehow these are related.)

    Reboot. Test again to see if the problem is resolved.

    5. (Probably makes no difference, but) Assign specific IPv4 and IPv6 DNS servers to your wifi adapter. OpenDNS servers are:
    IPv4: 208.67.222.222 and 208.67.220.220
    IPv6: 2620:0:ccc::2 and 2620:0:ccd::2

    Then, flush your DNS cache. Open an administrator command prompt and type ipconfig /flushdns then press ENTER

    Reboot. Again, test to see if it is resolved.

    6. Completely unrelated to your issue, but wanted to mention: I would not use IOBit advanced system care. These types of programs tend to do more harm than good. Ccleaner is the only one I will recommend, and even then you have to be careful what you let it delete.

    7. I see lots of Cortana errors (relating to search) - are you having problems with that or have you turned it off? If problems, you might want to run a system file checker sfc /scannow.

    8. Please uninstall the older, insecure versions of Java. Also update Adobe Reader XI to Adobe Reader DC.

    9. Just a thought here: What is your router broadcasting? b/g or b/g/n? Sometimes, older wifi cards have difficulty with b/g/n and frequently disconnect. I have this problem with one of my wifi cards, and so I had to turn the "n" off and only broadcast b/g, and now it works fine. I'll have to upgrade this wifi adapter soon...

    That's all I can think of, besides a faulty wireless adapter. Actually, they're inexpensive and quite easy to replace. If all else fails, you might want to just replace it.
    Last edited by simrick; 25 Sep 2015 at 22:20. Reason: fixed a typo
      My Computer


 

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