Wifi connectivity issues in Windows 10

Guru · 14 Sep 2015

I updated my Dell Inspiron 15(3521) from Windows 8.1 to windows 10 a few days back. Wi-fi connectivity shows limited. But the ethernet works fine. Please help me on this. I get the following error message upon troubleshooting.

"The connection between your access point, router or cable modem and the Internet is broken.
The network gateway is accessible, but windows could not receive network traffic from the internet."

Please help me on this issue.

Ztruker · 14 Sep 2015

Have you upgraded the wireless driver to the latest Windows 10 version from Dell?

See here: Product Support | Dell US

Guru · 15 Sep 2015

Hello Ztruker, thank you for the reply. I have updated the driver and have checked it to be compatible with windows 10. But the problem still exists.

Ztruker · 15 Sep 2015

So the driver you now have is this one:

Network_Driver_N80VN_WN32_10.0.0.0_A00.EXE | Update Package for Microsoft® Windows® (98 MB)
Release date 24 Jul 2015| Last Updated 31 Jul 2015 | Recommended
Version 10.0.0.0,A00

Open a Elevated Command Prompt:

Press WIN + X to open Start context menu.
Select Command Prompt (Admin).

Paste the following into the Command Prompt window, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" | find /i "proxy" >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close. Post results in a reply here.

Amansundas · 04 Nov 2015

Windows IP Configuration

Host Name . . . . . . . . . . . . : AMAN
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : TOTOLINK
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 74-86-7A-1B-D5-DD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-85-56-02-48-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : SAMSUNG Mobile USB Remote NDIS Network Device #2
Physical Address. . . . . . . . . : 02-01-61-33-62-36
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::99fa:7d3e:aa03:636%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.42.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 4, 2015 10:57:57 AM
Lease Expires . . . . . . . . . . : Wednesday, November 4, 2015 11:57:57 AM
Default Gateway . . . . . . . . . : 192.168.42.129
DHCP Server . . . . . . . . . . . : 192.168.42.129
DHCPv6 IAID . . . . . . . . . . . : 402784609
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-C2-97-63-74-86-7A-1B-D5-DD
DNS Servers . . . . . . . . . . . : 192.168.42.129
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : TOTOLINK
Description . . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)
Physical Address. . . . . . . . . : BC-85-56-02-48-01
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : BC-85-56-02-48-02
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{878426DB-4571-40EC-9524-2A69AA798C77}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:187f:1eb3:98fe:a33e(Preferred)
Link-local IPv6 Address . . . . . : fe80::187f:1eb3:98fe:a33e%3(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 318767104
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-C2-97-63-74-86-7A-1B-D5-DD
NetBIOS over Tcpip. . . . . . . . : Disabled

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=579ms TTL=45
Reply from 98.139.183.24: bytes=32 time=650ms TTL=45
Reply from 98.139.183.24: bytes=32 time=497ms TTL=45
Reply from 98.139.183.24: bytes=32 time=606ms TTL=45

Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 497ms, Maximum = 650ms, Average = 583ms
MigrateProxy REG_DWORD 0x1
ProxyEnable REG_DWORD 0x0

Wifi connectivity issues in Windows 10

Wifi connectivity issues in Windows 10

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