Router Going Bad?

Mark Phelps · 31 Aug 2015

Winuser said:

I had to reset my router by unplugging it again. My upload speed dropped to 10 Mbps and my upload was 12 Mbps. I think I'm going to have to replace my router.

I had a similar problem and complained bitterly to my ISP -- Verizon. They started an online chat and confirmed the low speed, so they ordered me a new router -- which arrived the next week.

Funny thing, though, the next DAY, my internet speeds were back to "normal". My guess is that Verizon was throttling my performance -- since I had previously been getting very good Internet speeds, and those speeds returned after I complained to them.

So, I would check with your ISP and see what they will do for you. It might not actually be a "router" problem.

bro67 · 01 Sep 2015

Mark no provider does Shaping anymore, because they all have been busted by the FCC for it. Always run Shaper Probe, if you suspect problems with your speed. As for the router, yes some can be worse, depending on what speed you are paying for. Lower end routers tend to not have very high WAN to LAN speeds. I use the Cisco RV-320 without any issues. If the need ever comes in the future that I was able to get 1 GB service. It would be able to handle it.

Winuser · 04 Sep 2015

I finally decided to replaced the router. So far my wireless speeds are up. I knew it wasn't Comcast because my desktop with a wired connection never lost speed. In fact Comcast recently increased my speed from 105 Mbps to 150Mbps.