Internet connection wonky on one laptop


  1. Posts : 220
    Windows 10
       #1

    Internet connection wonky on one laptop


    The internet in my house works fine for all connected devices *except* one of my laptops. My modem has two networks on it, a main and a guest, and last night, I suddenly started having problems with not being able to connect via either network. I just ran the troubleshooter and got the following:

    Issues Found
    "Wi-Fi-2" doesn't have a valid IP configuration - Not fixed
    Reset the "Wi-Fi-2" adapter - Failed
    Investigate router or broadband modem issues - Failed

    As I said, the laptop I am posting with and my phone both connect to the internet just fine (as does a desktop that is connected via ethernet) so I'm confident that the internet is up and the modem is working for the other devices so it must be working on the laptop that won't connect. The problem appears to be isolated to that one laptop. I'm at a loss to know what is wrong with that laptop though. The problem laptop is connected wirelessly via a Dlink wireless dongle that I've only had a couple of months.

    How can I determine what is wrong and fix it?

    The problematic laptop is running Windows 10 64-bit version 21H2.
      My Computer


  2. 3nd
    Posts : 860
    Zorin Lite
       #2

    The problem laptop is connected wirelessly via a Dlink wireless dongle
    is this the laptop in question ? Attachment 365795
    why use a dongle ? it should have build in wi-fi .
      My Computer


  3. Posts : 15
    Windows 10 64 bit
       #3

    try these 2 commands in an elevated command prompt
    - netsh winsock reset
    -netsh int ip reset
    then restart your pc and see if it worked.
    if that didn't work, check your wifi adapter driver, it could be outdated.
    you can also try Windows repair if you're okay with third party software.
    Tweaking.com - Windows Repair Free/Pro
    you don't have to do a full repair. you can navigate to repairs tab then click "Open repairs" and choose repair network and let it run. it should do the trick
      My Computer


  4. Posts : 8,111
    windows 10
       #4

    Open a cmd prompt type
    ipconfig /all

    does it say DHCP is on?
    do the same on a working pc and nore ip which should be something like 192.168.1..1 note the default gateway then on the laptop set a static ip
    use the ip you get from the other but add 10 to the last number set gateway the same and set dns to 1.1.1.1 & 1.0.0.1

    see if it works
      My Computer


  5. 3nd
    Posts : 860
    Zorin Lite
       #5

    thread solved ...
    no feedback or nothing
      My Computer


  6. Posts : 2,800
    Windows 7 Pro
       #6

    OP

    - Removed the Dongle
    - Resetted TCP stack
    - Typed ipconfig /all

    Case resolved... What a team !
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:22.
Find Us




Windows 10 Forums