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  1. Joined : Oct 2016
    Posts : 5
    Windows 10 upgrade from 8.1
       02 Nov 2016 #11

    [QUOTE=spapakons;857788]You either run the setup as Administrator (right-click on the file) or you manually force the driver from Device Manager. You always select the last choice, do not let Windows search for the driver. When you see a button "Have Disk" click on that and browse to the driver folder to proceed. Select the first result and you should
    2questions..."right-click on" what file? How do I "manually force the driver"?
      My System SpecsSystem Spec


  2. Joined : Sep 2015
    Posts : 2,275
    Windows 10 Pro 64-bit 1607 (AE build 14393.447)
       02 Nov 2016 #12

    In some LAN drivers there are some DLL files and an INF file (you see these if you unhide extensions). In that case only manual driver installation is possible, I'll explain. In other drivers there is also a setup.exe file that you can run to install the driver. If you have that file, then you can run it with Administrator privileges if you right-click on it and select Run as Administrator from the drop-down list. In the first case where there is no setup to run, click on the search icon on the taskbar and search for Device. You should see Device Manager as a result, click on it to open the Device Manager. Alternatively you can open the "traditional" desktop version Control Panel (search for control), change view to "Large Icons" from top right and then click on Device Manager. Once there expand Network Adapters and right-click on your Ethernet adapter, select Update driver software at the top of the list. The first option is to let Windows automatically install the driver. You don't want that, click the last option instead. Then click again the last option. In the next step you should see the "Have Disk" button. Click on that and browse to the folder where you expanded the driver files. The driver is usually a ZIP or RAR file. Use WinRAR or other utility to extract the files in a folder. This is the folder where you should browse from within Device Manager. Once you browse to that folder, select and open any INF file from the list to see all the available drivers. Select the first from the list (doesn't make much difference selecting another) and proceed to the next step. That's it.
      My System SpecsSystem Spec


  3. Joined : Oct 2016
    Posts : 5
    Windows 10 upgrade from 8.1
       02 Nov 2016 #13

    [QUOTE=mathladyvj;858731][QUOTE=spapakons;857788]You either run the setup as Administrator (right-click on the file) or you manually force the driver from Device Manager. You always select the last choice, do not let Windows search for the driver. When you see a button "Have Disk" click on that and browse to the driver folder to proceed. Select the first result and

    I've already done that many times. It doesn't force anything, Windows won't accept that driver, even if I delete the other one first. It just reinstalls it.
      My System SpecsSystem Spec


  4. Joined : Sep 2015
    Posts : 2,275
    Windows 10 Pro 64-bit 1607 (AE build 14393.447)
       03 Nov 2016 #14

    To accept it it has to be the same architecture (32-bit or 64-bit) and for 64-bit it must also be signed.
      My System SpecsSystem Spec


  5. Joined : Oct 2016
    Posts : 5
    Windows 10 upgrade from 8.1
       03 Nov 2016 #15

    spapakons said: View Post
    To accept it it has to be the same architecture (32-bit or 64-bit) and for 64-bit it must also be signed.
    How can I tell if it's signed? What if it's not, how do I get a signed one? And I'm not convinced it's that, anyway. It keeps telling me that I already have the correct driver installed ( Realtek ...FE, not the GBE that I'm trying to install)
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 2,275
    Windows 10 Pro 64-bit 1607 (AE build 14393.447)
       03 Nov 2016 #16

    If you try to force the wrong driver (not appropriate for your hardware) Windows just ignores it and tells you the driver for your device is already installed. Use a utility such as Aida64 or Speccy to identify your device exactly. The first category is speed. It can be either 10/100 (Fast Ethernet) or 10/10/100 (Gigabit Ethernet). The second category is type of connection to the computer. This is PCI (for older motherboards), PCIe (for newer motherboards) or more rarely USB (for some laptops). For example, the correct driver for Realtek RLT8111F (see my specs) is in Gigabit Ethernet, PCIe section. Once you have verified the exact model of your network card, visit Realtek and navigate to the appropriate section to download the latest driver. On the top of the download page you should see your model on the list. If you don't you are probably at the wrong section.
      My System SpecsSystem Spec


  7. Joined : Oct 2016
    Posts : 5
    Windows 10 upgrade from 8.1
       1 Week Ago #17

    I was able to install the updated driver, but still no valid IP. I found out I have WiFi capability, but that also lacks an IP address, and there's no Gateway address either. I can use my tablet to connect to the internet, so my provider offers no help. Do you have any other ideas?
      My System SpecsSystem Spec


  8. Joined : Sep 2015
    Posts : 2,275
    Windows 10 Pro 64-bit 1607 (AE build 14393.447)
       1 Week Ago #18

    Do you have a spare disk? If you have or can borrow one, try a clean Windows 10 installation and see if problem is solved. If it is, I'm afraid the time has come for that format we always postpone... Backup your data and do a clean installation. If you don't have a spare disk, you can shrink the existing Windows partition (assuming there is enough free space), create a second partition and dual boot with a new Windows 10 installation to check for issues.
      My System SpecsSystem Spec


 
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