Loss of most of my internet connection


  1. Posts : 3
    Windows 10.0.10240
       #1

    Loss of most of my internet connection


    Hi,

    In chrome - i am am getting an err_connection_timed_out on most of the pages I try to search. I've found 2 sites this doesn't apply to.

    other browsers (int explore and edge) - says 'can't reach page'

    when I restart my machine everything works ok for 5 mins (probably a bit slower than usual) but then problem kicks in.

    i don't have any anti virus except windows defender. I've scanned and no issues.

    yesterday I installed a driver in an an tempt to get my printer working after w10 lost it. It didn't work. I've system restored back to pre install of the driver.

    can anyone help?
      My Computer


  2. Posts : 1,264
    Windows 10 (19045.3154)
       #2

    Hi Dawn55,
    Try switching DNS from the default provided by the ISP to Open dns or google dns.
    You need to change them in your router settings and Windows settings. If you need more help, let us know.
      My Computers


  3. Posts : 3
    Windows 10.0.10240
    Thread Starter
       #3

    That seems to have done the trick.
    Your help is very much appreciated as it was getting desperate.
    Now just the other twenty Windows 10 issues to resolve - perhaps see you in another thread!
      My Computer


  4. Posts : 1,264
    Windows 10 (19045.3154)
       #4

    You are welcome:)
      My Computers


 

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