Connection drops completely when trying to use the Internet

I have the same Broadcom Ethernet network adapter problem with Win 10 (being kicked out regularly). After a few weeks of rolling back/updating the Broadcom drivers, someone said to go into my ASUS 802.11ac router settings and switched from Auto to 20/40/80 MHz.
Initially, this seemed to be a temporary fix, but I noticed yesterday I had continuous connection without any dropouts. Hopefully, it'll last. Very annoying that there isn't a permanent solution from Broadcom on this, and many of us have to take a shot in the dark in getting this to work.

I have two Dell XPS 8300 and upon updating to Win 10 on my pc I had no issues for a week and then upgraded my wife's pc (against her wishes) as well. Again, no issues for well over a week and then one day both dropped the connection at various times. Being somewhat of a techie I tried all the various probable solutions posted here and elsewhere to little avail. But you know what, I don't care for being frustrated and it felt like a losing battle. Retreat? Hell no, my strategy was to attack the issue in a different direction (just like Gen. MacArthur).

Getting tired of this? Go to Amazon (or wherever) and buy a USB converter and you'll be much happier. This auto installs after plug in and I haven't had a drop off in a week. Isn't that worth the $12? And if you are like me you will prevent much ribbing from your wife. It might even be worth the few nickels for overnight delivery so you don't hear 'I told you so' more than a few times.

Amazon.com: Plugable USB 2.0 to 10/100 Fast Ethernet LAN Wired Network Adapter for Macbook, Chromebook, Windows 10, 8.1 and Earlier, Surface Pro, Wii, Wii U, Linux (ASIX AX88772 chipset): Computers Accessories

hiedtechie said:

I have two Dell XPS 8300 and upon updating to Win 10 on my pc I had no issues for a week and then upgraded my wife's pc (against her wishes) as well. Again, no issues for well over a week and then one day both dropped the connection at various times. Being somewhat of a techie I tried all the various probable solutions posted here and elsewhere to little avail. But you know what, I don't care for being frustrated and it felt like a losing battle. Retreat? Hell no, my strategy was to attack the issue in a different direction (just like Gen. MacArthur).

Getting tired of this? Go to Amazon (or wherever) and buy a USB converter and you'll be much happier. This auto installs after plug in and I haven't had a drop off in a week. Isn't that worth the $12? And if you are like me you will prevent much ribbing from your wife. It might even be worth the few nickels for overnight delivery so you don't hear 'I told you so' more than a few times.

Amazon.com: Plugable USB 2.0 to 10/100 Fast Ethernet LAN Wired Network Adapter for Macbook, Chromebook, Windows 10, 8.1 and Earlier, Surface Pro, Wii, Wii U, Linux (ASIX AX88772 chipset): Computers Accessories

Please forgive my ignorance, but does this device bypass using the Broadcom Ethernet Adapter in my PC?

Although I'm in a desperate search for a solution, I'd like to know more on how this would actually work better than plugging in my Cat5 cable directly to the PC.

The reviews look good on Amazon and I'm very inclined to get this......

Mesh said:

but does this device bypass using the Broadcom Ethernet Adapter in my PC? ....

Yes, it sure does. This device plugs into a USB port and you then connect your network cable to the other end. As for performance, this is the 10/100 model which I selected as I do not need Gigabit Ethernet at home. The connection I have is unwavering and blistering fast. And no drops. Not one.

However if you transfer movies, ultra large files, etc. between nodes you might prefer the 10/100/1000, slightly more expensive model. I have not used this but imagine it works the same as the 10/100 unit.

Amazon.com: Plugable USB 3.0 to 10/100/1000 Gigabit Ethernet LAN Network Adapter (ASIX AX88179 chipset, Windows 10, 8.1, 8, 7, Vista, XP, Linux, OS X, Chrome OS): Computers Accessories

hiedtechie said:

Yes, it sure does. This device plugs into a USB port and you then connect your network cable to the other end. As for performance, this is the 10/100 model which I selected as I do not need Gigabit Ethernet at home. The connection I have is unwavering and blistering fast. And no drops. Not one.

However if you transfer movies, ultra large files, etc. between nodes you might prefer the 10/100/1000, slightly more expensive model. I have not used this but imagine it works the same as the 10/100 unit.

Amazon.com: Plugable USB 3.0 to 10/100/1000 Gigabit Ethernet LAN Network Adapter (ASIX AX88179 chipset, Windows 10, 8.1, 8, 7, Vista, XP, Linux, OS X, Chrome OS): Computers Accessories

Thanks for the quick reply hiedtechie. This is very good news.
I do have a lot of USB3 ports in the back of my PC and do transfer a lot of large audio files.....seeing the price difference is only $5....I'm in!!! (hopefully, Microsoft will fix this Win 10/Broadcom driver issue.....but until then, we have Plugable )

Thanks for posting this info......it's much appreciated!!!!

I have a Dell XPS8300 and updated to Windows 10 Home just over a week ago. I also was suffering the random drops with my internet connection and tried all the fixes I could find but nothing seemed to work, so out of desperation I loaded up an out of date network driver I found on the Dell website and up to now (touch wood!) I haven't had a single drop for three days (it was every ten minutes before)

Here is the file I downloaded if it may be of use to other XPS8300 users.

http://www.dell.com/support/home/us/...&categoryId=NI

@Gex - I tried that myself but for some reason the original driver would not fully uninstall. Because of that I would get a message stating something to the tune of not being able to proceed with the driver install as a newer version of Broadcom was installed. Again, this was after uninstalling the original driver, rebooting, using CCleaner, etc.

Smythers said:

I upgraded to Win10 yesterday. upgrade could be a keyword for the future but since I upgraded everything has been perfect except my connection to the Internet. It's fine on startup but once I go on Edge, Chrome, steam or Skype it stops about 3 minutes in when using them. It doesn't come back unless I restart.

I'm using a Ethernet connect. All wireless devices are working fine, My LAN adapter is a Broadcom Netlink Gigabyte Ethernet. Turning router off and on again doesn't work. All drivers are up to date, apparently. No vpn.
I removed my McAfee to see if that changed anything but still no luck.

I don't know what to do now because this goes beyond my knowledge of windows 10 and computers.
My PC is over 5 years old, maybe that's a factor but it still surpassed all the requirements to run Windows 10

This brings me back to Upgrading and not full fresh install. I've too many family photos and other valuable projects. I dont have an external hard drive either, which I need soon as my current one is getting louder, but that's not the issue here


I just want to get on the Internet and enjoy my 120mb Internet speed! If someone can help me with my first world problem that'd be great and I know there's loads of issues like this but non have helped me
Thanks in advance,
Mark


P.s I typed this on my phone while in frustration after two days of trying to get this to work so I apologise if I've made mistakes or a lack of information

Hi, just a 16yo twat here. Anyways, I think i found a small fix to the issue. Go to Network Connections in your computer, then right-click your Ethernet adapter and click "Properties". Then under "Networking", click the "Configure" button. Go to "Power Management" and uncheck the box that reads "Allow the computer to turn off this device to save power" . I found that it works to stop my precious 300mbps internet (heh bragging abit here but meh :P ) from cutting down while using Steam. BTW im using Broadlink Gigabyte network ethernet adapter as well. hope this helps you and anyone out there :)

hiedtechie said:

Yes, it sure does. This device plugs into a USB port and you then connect your network cable to the other end. As for performance, this is the 10/100 model which I selected as I do not need Gigabit Ethernet at home. The connection I have is unwavering and blistering fast. And no drops. Not one.

However if you transfer movies, ultra large files, etc. between nodes you might prefer the 10/100/1000, slightly more expensive model. I have not used this but imagine it works the same as the 10/100 unit.

Amazon.com: Plugable USB 3.0 to 10/100/1000 Gigabit Ethernet LAN Network Adapter (ASIX AX88179 chipset, Windows 10, 8.1, 8, 7, Vista, XP, Linux, OS X, Chrome OS): Computers Accessories

Hello Hiedtechie,

I actually bought the USB 3.0 adapter above, disabled my Broadcom Gigabit Network, and only running the ASIX drivers from Plugable.......yet, I'm having the same dropping connection issue from the internet. I've also changed the Cat5e cable, plugged it directly to Plugable (bypassing my router), and all without any success.

A replacement adapter is on it's way from pluggable, but I'm thinking this driver dropping out/needing update/rollback/unplugging adapter/reinstalling driver issue is related to Win 10 rather than the adapter???
IDK......very frustrating......

ATxk said:

Hi, just a 16yo twat here. Anyways, I think i found a small fix to the issue. Go to Network Connections in your computer, then right-click your Ethernet adapter and click "Properties". Then under "Networking", click the "Configure" button. Go to "Power Management" and uncheck the box that reads "Allow the computer to turn off this device to save power" . I found that it works to stop my precious 300mbps internet (heh bragging abit here but meh :P ) from cutting down while using Steam. BTW im using Broadlink Gigabyte network ethernet adapter as well. hope this helps you and anyone out there :)

THIS ^^ is what worked for me as well. Thanks ATxk, you've solved this issue that no one else seemed to know!!