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Upgrade Win 7 to Win 10
My Gateway laptop has Win7 Sp1 64bit installed. I've tried 5 different times to upgrade to 10. Using the 64bit creative tool the download goes great, completes and the install starts, then says "failed in first boot phase with an error during SYSPREP operation." Also shows numbers OXe 19000101 - OX 30018.
I've downloaded also to a USB using the ISO selection. Never have tried using an ISO before. I've used WinRar and 7zip to load the ISO file, but that doesn't work either... Been working on this, reading everything I can on the internet and I'm about ready to give up. I've downloaded Win 10 to my desktop and everything went fine.
The laptop is only about 4 years old, purchased from Tiger Direct. I've kept it updated also use Avast (free) anti virus, IObit malware program, CrapCleaner and Advanced System Care Pro.
Any and all help would be greatly appreciated.....Thank you.......................... Dewey