Windows forced Upgrades

I am on the previous release preceding 1909. Why haven't I upgraded? I have a Gigabyte G.1.Assasin2 - 32Gig RAM
1st - I have upgraded to 1909 two different times!
2nd - when I do instal 1909, A, MS Edge will not launch B. All sound from my PC is gone even though I have a sound blaster system on the motherboard and C. Various other business software fails.
I have worked with tier three Microsoft Support two different times and they can not help in any shape, form or fashion. And we are talking several work days of time whether you want to believe it or not,

But the real problem is when I went back the 2nd time from 1909, Microsoft;s OS randomly reboots. I may take a break from work and forget to save everything and come back and the machine has rebooted. Everything is lost and MS recommends upgrading to 1909 and when I do, there is really nothing left of the computer.

For Windows upgrade failures options are:

a) troubleshoot
b) reset save files
c) reset remove files
d) clean install
e) custom install

If you prefer to troubleshoot start with setupdiag:
https://docs.microsoft.com/en-us/win...rade/setupdiag

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