Unable to upgrade from build 9926 to anything


  1. Posts : 4
    10 - 9926
       #1

    Unable to upgrade from build 9926 to anything


    So I have had build 9926 for sometime and felt now would be a good time to upgrade...(been away traveling). First I attempted standard windows update but this simply tells me everything is up to date. I found an article to clear the update cache /reboot / and try again. This did not get me to any later builds. My next step was to go directly to MS update site and run their tool, this appears to make progress until it reboots. From here my only option is to boot back to build 9926 and I get the following message. 21GB free on this xen VM. Thoughts / ideas?



    Unable to upgrade from build 9926 to anything-10error.png
      My Computer


  2. Posts : 78
    Windows
       #2

    I don't think build is any good anymore to be honest, it was like one of the first ones...just wipe it and start over with something newer in my opinion.
      My Computer


  3. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #3

    You need to reinstall a qualifying OS then upgrade to Windows 10 for the free version. The old build you have is not upgradeable. If you were in the Insider program you should have been updating as each build was released and been on build 10240 at this time.
      My Computers


  4. Posts : 4
    10 - 9926
    Thread Starter
       #4

    Yup, looks like a clean install worked fine. Lesson learned.
      My Computer


 

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