Windows update is hung @ 41% of Office 2015 updates


  1. Posts : 3
    Windows 10
       #1

    Windows update is hung @ 41% of Office 2015 updates


    I searched a bit on Windows update but found nothing soooo.
    Can someone explain how to unhang Windows 10 Updates of Office 2013. Some of the updates show as ready to install, others as d/ling but everything is stalled at 41%.
    Thanx
    Last edited by HalinQuincy; 11 Jun 2015 at 15:34.
      My Computer


  2. Posts : 1,778
    Windows 10 Pro,
       #2

    Never heard of Office 2015. Maybe there is a mistake somewhere.
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3

    Rocky said:
    Never heard of Office 2015. Maybe there is a mistake somewhere.
    Sorry meant Office 2013. Corrected original post.
      My Computer


  4. Posts : 1,778
    Windows 10 Pro,
       #4

    Are you loading from a DVD? Do you have a previous version of Office on your computer? If you do have a previous version of Office, any Office product, you should remove it.
      My Computer


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    Rocky said:
    Are you loading from a DVD? Do you have a previous version of Office on your computer? If you do have a previous version of Office, any Office product, you should remove it.
    OK to be clear:
    Windows 10 x64 build 10130 current with all OS updates (as far as I can tell)
    I installed Office 2013 Pro Plus Eval from MS D/L site
    Initial Office updates went fine. Current updates are hung.
    I assume the problem is with Windows 10 update app.
    There should be a way to clear out the stalled update attempt and start over,
    I just don't have a clue on how to do that or what other means I can use to get Windows Update working again.
    I also assume that no other updates (OS or otherwise) will occur until the "stall" is fixed.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:50.
Find Us




Windows 10 Forums