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  1. Joined : May 2016
    Posts : 524
    Windows 10
       25 Oct 2016 #1

    Uninstall PowerDVD 14 destroys Boot Information


    Hi there,
    When I try to uninstall PowerDVD 14, it was coming with a DVD Burner, I get 2 errors messages and after next reboot system goes into Recovery Screen.
    Trying BCDEdit is not helping, I even can not access it, windows says file is corrupted.
    I can not start in Safe Mode, option is even not there, the Recovery is not working does not go to it, and I have only 2 options: Shut Down or Restore System Image.
    Fortunately I have a Image some weeks old, but it saved my PC.

    Now, after restoring Image I still have PowerDVD there and I want to remove it.
    How do I trash from System that piece of wast? I can not go to Uninstall, it kills at once my system.

    Click image for larger version. 

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    Attached Thumbnails Attached Thumbnails powerdvd 2.jpg   powerdvd 1.jpg  
      My System SpecsSystem Spec


  2. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 7,965
    Windows 10 IoT
       25 Oct 2016 #2

    You should be able to boot from your install media and do a repair? What's likely messing up your system is some type of DRM protection associated with that program.
      My System SpecsSystem Spec


  3. Joined : May 2016
    Posts : 524
    Windows 10
       25 Oct 2016 #3

    Yes, that was the only possibility I had, booting from USB rescue Media and Restoring a old Image.

    Now, I still have PowerDVD installed and I need to remove it, but I can not do it by Uninstall, it will kill my system again.
      My System SpecsSystem Spec


  4. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 7,965
    Windows 10 IoT
       25 Oct 2016 #4

    If you download install media from here, https://www.microsoft.com/en-ca/soft...load/windows10 And boot from that, you will get a repair option. One that won't just wipe your system.
      My System SpecsSystem Spec


  5. Joined : May 2016
    Posts : 524
    Windows 10
       25 Oct 2016 #5

    I just need to Uninstall PowerDVD, remove it completely from system.
      My System SpecsSystem Spec


  6. Joined : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 7,965
    Windows 10 IoT
       25 Oct 2016 #6

    Yes, I understand that. What I'm suggesting is as follows. Uninstall PowerDVD. Then when your system won't boot up. Boot from the Install Media created with the Media Creation Tool. That should get you a Repair option that may fix the no boot issue. No guarantee, but it may just fix it for you. This repair option looks for and replaces missing or corrupted system files, instead of just reimaging your system.

    Startup Repair - Run in Windows 10
      My System SpecsSystem Spec


  7. Joined : Feb 2015
    Bamberg Germany
    Posts : 13,402
    Microsoft Windows 10 Pro 64-bit 14393 Multiprocessor Free
       25 Oct 2016 #7

    What are you using to restore the image with?
    Macrium(hopefully?

    Try uninstalling, then use your Macrium recovery disk to repair the boot loader offline.
      My System SpecsSystem Spec


  8. Joined : May 2016
    Posts : 524
    Windows 10
       25 Oct 2016 #8

    Thanks,
    I using Windows Built-in Imaging.
    I will try again and to follow what alphanumeric suggested.
      My System SpecsSystem Spec

  9.    25 Oct 2016 #9

    Guys, Gals, would Revo Uninstaller [free or pay-for] do the PowerDVD removal better? I'm using W7, I used Revo to remove all of Cyberlink, then later I reinstalled what I needed. If Revo and W10 gets along, please let me know, thanks!
      My System SpecsSystem Spec


  10. Joined : May 2016
    Posts : 524
    Windows 10
       25 Oct 2016 #10

    I did what alphanumeric suggested, but no luck, system could not be repaired.
    The only option I have is a System Restore or Install it from new.
    For the 4th time today I did a System Restore, not bad, I am dealing with this over 7h now.
    In my long computer experience, I have never had such a thing, not even with virus.

    I read again the messages above and seems it has to do with wrong licensed user. Again that with "user accounts", I already lost 1TB HDD because of that.
      My System SpecsSystem Spec


 
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