OS won't boot after update install


  1. Posts : 11
    Windows 10
       #1

    OS won't boot after update install


    Hello I have a custom PC that I originally installed Win 8 but then got the free upgrade to win 10. Today my PC tell me that it will restart for an update, I couldn't tell it to restart later so a few minutes later it just restarts.

    AT one point it seems to get stuck after restarting a few times with that buffering circle of dots so I just force it to restart.
    I get this

    Redirect Notice


    I made a recovery drive using my laptop (what I'm using now) that has win 8 and tried to refresh the pc because all the other options were either grayed out or I got some error about it being locked.


    Now it got to 100% and then says "restoration incomplete"


    What do I do now?
      My Computer


  2. Posts : 110
    Windows 10
       #2

    Possibly helpful


    Sorry I can't give you a fix, but here's a "flag". Just this morning (10/5/16) I have seen several postings on Windows sites saying that the latest update won't install properly or loops indefinitely. I'd suggest searching some sites like Supersite for Windows or Thurrott.com for discussion and perhaps pointers to the latest fixes.
    Last edited by Kupuna; 05 Oct 2016 at 15:41. Reason: Incorrect
      My Computer


  3. Posts : 3,367
    W10 Pro x64/W7 Ultimate x64 dual boot main - W11 Triple Boot Pending
       #3

    Hello sailornaruto39 Welcome to the Ten Forums!

    The first advice I would give you here would be to review the Tutorial guide section on Backup & Recovery options. If you can reach the F8 boot options for example the use of a System Restore point to roll things back would avoid the need to make the attempt to restore 8 but instead get 10 working again for you by a slight roll back of the system registry itself. System Restore Windows 10 - Windows 10 Forums

    If you saw a 10 USB Key or Optical media made that can serve as a live recovery vehicle. If not while this might be a big awkward at present a Recovery Drive can also serve as a live rescue vehicle. The present Recovery stick you have is for 8 however.

    Following the initial upgrade from 7, 8, or 8,1 back then before being able to simply enter the previous version's product key that came about last fall in time for the first major Threshold 2 update. That allowed for full clean installs of 10 then no longer requiring the hassles upgrade type installs can end up seeing.

    Now as for small updates that trip you up often a fast boot into Safe mode can get you out of a jam without any need to repair or replace the OS itself! Loose updates hang at times on their own where a good ole hard boot and boot up into the Safe mode will allow you to temporarily disable the Windows Update functions long enough to get past a problem. In 10 the option to defer updates is a fast check box.

    One thing I should add here is the link to the guide that instructs on how to enable/disable the WU in order to put a stop to any problematic update from continuing to be a problem. Driver Updates in Windows Update - Enable or Disable in Windows 10 - Windows 10 Forums
    Last edited by Night Hawk; 05 Oct 2016 at 20:20. Reason: additional information added
      My Computers


  4. Posts : 4,594
    Windows 10 Pro
       #4

    Mine did the same thing, had to reinstall 10, but after that it installed the Anniversary update and it seems fine.
      My Computers


  5. Posts : 11
    Windows 10
    Thread Starter
       #5

    Night Hawk said:
    Hello sailornaruto39 Welcome to the Ten Forums!

    The first advice I would give you here would be to review the Tutorial guide section on Backup & Recovery options. If you can reach the F8 boot options for example the use of a System Restore point to roll things back would avoid the need to make the attempt to restore 8 but instead get 10 working again for you by a slight roll back of the system registry itself. System Restore Windows 10 - Windows 10 Forums

    If you saw a 10 USB Key or Optical media made that can serve as a live recovery vehicle. If not while this might be a big awkward at present a Recovery Drive can also serve as a live rescue vehicle. The present Recovery stick you have is for 8 however.

    Following the initial upgrade from 7, 8, or 8,1 back then before being able to simply enter the previous version's product key that came about last fall in time for the first major Threshold 2 update. That allowed for full clean installs of 10 then no longer requiring the hassles upgrade type installs can end up seeing.

    Now as for small updates that trip you up often a fast boot into Safe mode can get you out of a jam without any need to repair or replace the OS itself! Loose updates hang at times on their own where a good ole hard boot and boot up into the Safe mode will allow you to temporarily disable the Windows Update functions long enough to get past a problem. In 10 the option to defer updates is a fast check box.

    One thing I should add here is the link to the guide that instructs on how to enable/disable the WU in order to put a stop to any problematic update from continuing to be a problem. Driver Updates in Windows Update - Enable or Disable in Windows 10 - Windows 10 Forums

    It doesn't work

    I follow all the instructions and when I get to the final step it says

    "To use System Restore you must specify which Windows installation to restore"


    Could it be because I'm using a usb from a win 8 computer?
      My Computer


  6. Posts : 3,367
    W10 Pro x64/W7 Ultimate x64 dual boot main - W11 Triple Boot Pending
       #6

    Well the media for any previous version will be ineffective for 10! You want either a live usb or optical recovery or installation media in order to be able to boot live from that in order to either run the System Restore option or utilize any other options available. The reason for suggesting the SR to roll back a bit could remedy a clash between something running that may have also been updated lately or simply a conflict with a previous update.

    MS however is promising a fix for this latest update according to the ZD Net report on this. Microsoft Windows 10 Anniversary install fail: 'We're finalizing fix - Windows 10 Forums At the present moment however the task is getting your machine running normally again.

    Keeping that in mind one option if you can get Windows running again perhaps in Safe mode at first long enough to disable the WU in order to make up the 10 media you need either by way of the Media Creation Tool which doesn't always want to work for the immediate online upgrade, creation of the USB Key, or simply downloading the ISO for the Redstone 1 update you may have to simply go to another MS page for the 10 download and use another app or pc even to see the 10 media made up.

    The other option you have once you can either get into Windows or at least see the media made up would be the rather last option for an Upgrade to Repair the existing installation. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

    This of course will depend on whether or not you still are running the Threshold 2 update from last year or only recently upgraded to 10 and did get the Redstone 1 update on as far as matching things up for the correct build you have on now. The repair option will retain all programs and files presently on while repair the present copy of 10 by overwriting to replace the main system files long enough to allow the 10 installer to check for and install the updates to get around this problem seen with the one released specifically for the RS1 update and now for any previous build.

    The default settings on many things if not all will be seen once you repair Windows. The repair install however will keep things intact including the registry to avoid any rollback to repair. The other guide as far as disabling the WU would be the idea if you are able to get into the F8 boot menu which has done quickly at post time and hit the Safe mode option. Once you have disabled the WU the next step would be the normal boot which if all goes well will allow you to download the RS1 ISO file and then consider mounting the image file in order to manually start the setup.exe file if first choosing to open in order to view. You would right click and select the "Run as administrator" option to elevate the permissions telling Windows to put that first rather then any lingering for the problematic update and then watch as the upgrade prompts appear.

    To solve another interesting problem when trying to upgrade several machines to the RS1 update and just last night upgrading the 14915 Windows Insider Preview build to the 14931 build just out I chose to first download the iso RS1 not found in a few days at all in the updates back then as well as not seeing the 931 build at all when checking for the updates on the VM.

    In each case a free 3rd party app was used rather then the existing option found in Windows to mount the ISO downloads and then browse to manually start the 10 installer in order to get the upgrade to update running. The end results for the two desktops, one 10 laptop, and the VM were smooth sailing without any problems to report. One thing to note is that on the two desktops there are one storage drive on one and the other being the main seeing two OS as well as the pair of storage/backup drives where the iso images are mounted from. On the laptop the iso was on a flash drive and mounted from there to run the upgrade install while booted in Windows! Even with the mounting process the 10 setup files were run from a separate drive while one Insider upgrade did see a manual start from the "$Windows~BT" folder found at the root of C but copied into a temp folder to see the update extract files into that second BT folder. The setup.exe was then right clicked on and the run as admin option selected at the time.
      My Computers


  7. Posts : 11
    Windows 10
    Thread Starter
       #7

    I'm beyond lost now, Thanks for the help though. I've decided to just take it to a Microsoft center and hope they can help.
      My Computer


  8. Posts : 3,367
    W10 Pro x64/W7 Ultimate x64 dual boot main - W11 Triple Boot Pending
       #8

    I think if you went as far as the inplace upgrade to repair type install which will take an hour or so you would be able to get back into a normal operation without a full clean install. Everything would be found intact along with getting Windows running again. But you will either need to see the 10 media made up fresh or try getting into the desktop long enough to manually run the setup.exe either from a flash drive or mounted iso download since this will be an upgrade to repair not a full install of Windows or wait a day to see if the MS fix will get you going again? That would be a big question there!

    After several consecutive upgrade installs from Insider Preview from the 10240 launch a year ago onto the Threshold 2 update where the registry ended up with a minor bug as far as default folders go through several other Insider builds until the Redstone 1 anniversary update had to be put on manually as it seems these newer Insider builds are also running into the transitions between builds have been more or less smooth sailing! For you a boot from the live media simply to run the upgrade in order to repair Windows would seem to be the effective remedy keeping all that in mind. But you will still want to have the 10 media or Recovery stick onhand regardless of what you find there in case of future need.

    If you are signed up at the MS answers site it wouldn't hurt any to see the types of responses you get there hopefully even seeing someone from MS get in on it with something?!
      My Computers


 

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