New
#1
windows 10 reset issues , no error
every time I have tried to do a windows 10 reset (system came OEM with windows 8.1 it always ends on a black screen with a spinning wheel , no error message that goes on all day or night. the only things that has changed in the last 11 months is a new graphic came w a GeForce GT 635, new Dell Wireless Keyboard and mouse(they both go off of one Logitech/Dell dongle thing) and added 16 gb ram to the existing 8 installed by OEM all are recognized by windows. should I delete and try and remake a windows 10 recovery partition? or is it the Logitech dongle causing issues?