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  1. Join Date : Aug 2015
    Pennsylvania
    Posts : 106
    Win 10 Home (x64-bit)
       04 Oct 2016 #11

    Hi Navy LCDR,

    Okay .... I'll give it a shot and hopefully be able to update you tomorrow.

    Thanks and regards,
    2harts4ever
      My System SpecsSystem Spec


  2. Join Date : Aug 2015
    Pennsylvania
    Posts : 106
    Win 10 Home (x64-bit)
       04 Oct 2016 #12

    Hi NavyLCDR,

    The installation failed!

    I got through checking for updates, verifying, getting my computer ready, checking space and then once it started Installing Windows 10 it got to right around 38 or 39 percent and then a message came on saying "Installation Had failed."

    Everything went just as you said it would except for the failure.

    I am going to call it a night here pretty soon because I have to get up and get a blood test at O-dark-thirty because the sooner I get it the sooner I can eat ....lol

    When it first started it gave me the option of checking for updates now (which I did) or doing it later from Windows Update. I am second guessing myself now and wondering if since getting updates was my problem in the first place maybe I should have waited until after Win 10 was reinstalled before checking.

    Any thoughts from you about this?

    Thanks and regards,
    2harts4ever
      My System SpecsSystem Spec


  3. Join Date : Jul 2015
    Posts : 6,332
    Windows 10 Pro
       05 Oct 2016 #13

    Sounds like you are going to have to do a clean install to fix your problem. A clean install will erase everything, so be sure to save any data you want to keep somewhere other than the hard drive before you do the clean install.
      My System SpecsSystem Spec


  4. Join Date : Aug 2015
    Pennsylvania
    Posts : 106
    Win 10 Home (x64-bit)
       05 Oct 2016 #14

    Morning LCDR,

    I think your right on having to do a clean install. Before I do that I will have to take a crash course on changing the boot order.

    While searching last night for other possible fixes I came across one for KB3194496 which is the last update to fail. The fix, which worked for some folks, relies on disabling two items in Task Scheduler and then deleting these same keys in System32 and in the registry. I never knew these items to be disabled and/or deleted even existed on my computer until I read about them in this fix.

    Any chance I could get you to check it out and see if it is safe to try or if it even could correct my failure to download Cumulative Updates. If you don't have time I will harbor no bad feelings because you have already gone above and beyond for me.

    If you want to check it out the suggested fix is here:http://winaero.com/blog/fix-kb319449...ls-to-install/

    I am out to do some honey-do's before my wife throws this computer out in the street ....lol

    Thanks and regards,
    2harts4ever
      My System SpecsSystem Spec


  5. Join Date : Jul 2015
    Posts : 6,332
    Windows 10 Pro
       05 Oct 2016 #15

    It's safe to try. It is XboxLive saved game settings. Don't know if it will help or not, but couldn't hurt.
      My System SpecsSystem Spec


  6. Join Date : Aug 2015
    Pennsylvania
    Posts : 106
    Win 10 Home (x64-bit)
       05 Oct 2016 #16

    Hi NavyLCDR,

    It didn't work but it was worth a try.

    I am just going to sit back and if Microsoft doesn't come up with a fix for all the failing Cumulative Updates I will just use this computer for a word processor ....lol

    Thanks for your continued help and support. If you hear of any fixes feel free to pass them my way. I am holding off trying the Media Creation Tool on my Flash Drive from boot because I hate to think of replacing all my apps and the like.

    Regards,
    2harts4ever
      My System SpecsSystem Spec


  7. Join Date : Aug 2015
    Pennsylvania
    Posts : 106
    Win 10 Home (x64-bit)
       13 Oct 2016 #17

    Morning all,

    I am going to take one more stab at solving my Cumulative update failures. However, first I would like to tap in on the expertise of the folks who have been trying to help me in this thread.

    To begin, I would just like to remind everyone: I am using an All-In-One HP Pavilion 23-g017c (x64) AMD A6-5200 APU w/Radeon HD Graphics, running Windows 10 Home, Version 1607, Build 14393.105, using the Edge Browser while utilizing Windows Firewall and Windows Defender as my major security programs.

    My computer came with Win 8.1 and then I updated to Win 10 when it became available free of charge. In early August I then updated to the Win 10 Anniversary Edition.

    Each time I try to bring my Windows 10 Cumulative Updates up to par with the Media Creation Tool the Installation fails when it gets to about 33% of the actual Win 10 installation from the USB Drive. I also have noticed the installation screen displays a message saying the computer will restart several times during the actual installation. Mine has never tried to restart at all.

    So, I got to thinking maybe I need to change my boot order in my BIOS.

    Right now when I get in my BIOS and check boot order it shows under UEFI Boot Sources:
    Windows Boot Manager
    USB Floppy/CD
    USB Hard Drive
    UEFI: IPv4 Realtek PCI GBE Family Controller
    UEFI: Ipv6 “ “ “ “ “
    Legacy Boot Sources: Disabled

    (1) Is this the right boot order when I am using the install from a USB Flash Drive while Windows is running or do I have to move USB Floppy 'above' Windows Boot Manager?
    (2) Also, since I started to try to solve my Update Problem I have read that the ‘Secure Boot’ option has to be disabled. I have never done this because I thought that only applies to Windows 8.1. I thought I would do a little investigating so I went into Secure Boot Configuration in my BIOS and saw this message: The options on this Setup page are only for Windows 8 and other operating systems that support Secure Boot.
    “Changing the default setting of any of the setup options on this page for Operating Systems that do not support Secure Boot may prevent this system from booting successfully. Are you sure you want to continue?

    At this point I exited because I didn’t know if I clicked ‘Continue’ if it would screw me up or what would happen.

    (3) Should I ‘Disable’ the Secure Boot’ option or let it alone? If so, will clicking the 'Continue' button above take me to the screen where I disable Secure Boot?
    (4) Also, I already have a USB Flash Drive with the Installation on it that I downloaded from the Tool on Oct. 4. Could I go ahead and use it again or should I download an updated Tool the day I decide to try this again?
    (5) If I did download an Updated Media Creation Tool would it erase the previous install on my Flash Drive?
    I still plan on running the Tool while Windows is running if that is okay but since it restarts several times during the installation process I figure I have to have the correct boot order and the secure boot setting correctly set.
    (6) One final question, if by chance this works this time, once Windows 10 is correctly updated will I have a chance to take the Flash Drive out and change my Boot order or will it automatically restart to finish the installation before I have a chance to take the Flash Drive out or change my boot order back to normal if my current settings are incorrect?

    I plan on using the option to Install Windows 10 and save only my Personal Files. If this fails, I will do the clean install taking out everything.

    Thanks and regards,
    2harts4ever
      My System SpecsSystem Spec


  8. Join Date : Jul 2015
    Posts : 399
    Windows 10 Home
       13 Oct 2016 #18

    "My computer came with Win 8.1 and then I updated to Win 10 when it became available free of charge. In early August I then updated to the Win 10 Anniversary Edition."
    Not to confuse you but since you can obviously run the computer less Updates, I would have suggested a couple easier things to try without trying to change boot and startup options. First, you can download the latest Cum Update which contains all updates to date, even the ones you didn't install previously. See Brink's post in Win10 News and the DL link for the install package is here - http://download.windowsupdate.com/c/...9bb4b5e108.msu

    If that is unsuccessful, try an In-place Repair. Copy the contents of the usb that you created via Media Creation tool to your desktop. R-click/ "Mount' or "Open"/ run setup.exe from folder that opens. Watch tutorial here (you are performing Step 4 after you copy the usb contents to desktop) - Repair Install Windows 10 with an In-place Upgrade
    Uncheck get updates first. This will return your computer to Anniv edition, replacing missing files or over-writing corrupted ones. Try Windows Update in the Action Center or try the Cum Update package again.

    If these two options fail, backup all your personal files and insure that you have installs for all your programs, incl keys and serials. Clean install directly from the Action Center/Updates & security/Recovery and click the link at page bottom (see screenshot). This will take you to a link that downloads a tool that will retrieve a Win10 image. Check Keep 'nothing', agree to continue & let the Refresh tool run itself; nothing to put on usb or need to change BIOS settings. Full Refresh/Clean Install tutorial here, incl screenshots) - Refresh Windows Tool - How to Use in Windows 10

    PS; I notice you have USB external listed. Unplug all usb connections (except all-in-one keyboard and mouse) and disable 3rd party anti-virus before doing any steps I recommended. Keep your usb as a recovery tool in case Windows, one day, will not boot but learn how to enable it at startup so you're prepared. Good Luck & keep us updates on your progress. Cheers

    Click image for larger version. 

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      My System SpecsSystem Spec


  9. Join Date : Jul 2015
    Posts : 6,332
    Windows 10 Pro
       14 Oct 2016 #19

    @2harts4ever,

    At this point, it looks like erasing everything and a clean install is probably going to be the only way to fix your issue.

    2harts4ever said: View Post
    (1) Is this the right boot order when I am using the install from a USB Flash Drive while Windows is running or do I have to move USB Floppy 'above' Windows Boot Manager?
    You already have the correct boot order. Changing it won't do anything in this case.

    2harts4ever said: View Post
    (2) Also, since I started to try to solve my Update Problem I have read that the ‘Secure Boot’ option has to be disabled. I have never done this because I thought that only applies to Windows 8.1. I thought I would do a little investigating so I went into Secure Boot Configuration in my BIOS and saw this message: The options on this Setup page are only for Windows 8 and other operating systems that support Secure Boot.
    “Changing the default setting of any of the setup options on this page for Operating Systems that do not support Secure Boot may prevent this system from booting successfully. Are you sure you want to continue?

    At this point I exited because I didn’t know if I clicked ‘Continue’ if it would screw me up or what would happen.
    Secure boot applies to Windows 8 AND LATER. With Windows 10, which supports secure boot, it will work with it enabled or disabled. When you are booting from a USB drive other than the stock Windows 10 installation USB drive, that is when you want to disable it because it might interfere with booting from a USB drive other than the stock Windows 10 installation USB drive. Once Windows 10 is installed, having it enabled will not interfere with Windows 10 booting. Secure boot enabled - might interfere with booting other than Windows 8 or 10. Secure boot disabled - won't interfere with booting anything.

    2harts4ever said: View Post
    (3) Should I ‘Disable’ the Secure Boot’ option or let it alone? If so, will clicking the 'Continue' button above take me to the screen where I disable Secure Boot?
    I keep mine disabled because I want to boot what I want to whenever I want to. If you are only going to boot Windows 8 or 10, then enabled won't interfere.

    2harts4ever said: View Post
    (4) Also, I already have a USB Flash Drive with the Installation on it that I downloaded from the Tool on Oct. 4. Could I go ahead and use it again or should I download an updated Tool the day I decide to try this again?
    The flash drive created with the October 4 media creation tool will be just fine until Microsoft release the next major upgrade when changes the version (1607) and major build (14393 series) numbers. No idea when that will be.

    2harts4ever said: View Post
    (5) If I did download an Updated Media Creation Tool would it erase the previous install on my Flash Drive?
    Yes.

    2harts4ever said: View Post
    I still plan on running the Tool while Windows is running if that is okay but since it restarts several times during the installation process I figure I have to have the correct boot order and the secure boot setting correctly set.
    They already are correctly set, changing them won't help.

    2harts4ever said: View Post
    (6) One final question, if by chance this works this time, once Windows 10 is correctly updated will I have a chance to take the Flash Drive out and change my Boot order or will it automatically restart to finish the installation before I have a chance to take the Flash Drive out or change my boot order back to normal if my current settings are incorrect?
    The only time you have to remove the flash drive is if the computer boots from it into Windows setup and you get that first blue/purple screen with the Install Now button in the middle. If that happens all you have to do is take the flash drive out and reboot the computer to continue setup from the hard drive. With your boot order set the way it is, that is not likely to happen. Since you are not doing a clean install (yet), you don't want the computer to boot from the flash drive and with your boot order set the way it is it won't boot from the flash drive.

    2harts4ever said: View Post
    I plan on using the option to Install Windows 10 and save only my Personal Files. If this fails, I will do the clean install taking out everything.
    I think wiping everything and doing the clean install is going to be the only fix to your issue.
      My System SpecsSystem Spec


  10. Join Date : Aug 2015
    Pennsylvania
    Posts : 106
    Win 10 Home (x64-bit)
       14 Oct 2016 #20

    Morning mrgeek and NavyLCDR,

    mygeek: I appreciate your response. I tried your suggestion for an 'in-place repair' after unplugging all my USB connections except the ones you told me not too. Windows Defender is my Anti-virus/spyware program and I didn't consider it 3rd Party so I did leave that enabled.

    However, the end result was the same .... failure!

    I am going to hold off trying the 'Clean install' until I know I have exhausted all my other options.

    I did download the 'msu' file you recommended but I couldn't find Brinks' post you referred to in Windows News so I have not tried it as of now.

    NavyLCDR: Thanks for all your indepth answers to my questions. I am helping baby-sit my 10-month old great-granddaughter today and once done I will try to get up the nerve to try the 'clean install' you and mrgeek recommend. On a scale of one to ten what would you say my chances for success would be?

    I'll keep you both updated via this post.

    Thank you both, Regards,
    2harts4ever
      My System SpecsSystem Spec


 
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