1.    09 Sep 2016 #1
    Join Date : Dec 2015
    Posts : 17
    Windows 10 Pro

    How would I go by resetting Windows

    Needing some help with my hp laptop 💻 it's a stream originally windows 10 with built in webcam. I purchased from pawn America on the 3rd of august and today I just received my charger from Amazon.com I bought the laptop as is without charger for 50.00 and I just plugged it in about five minutes ago and it shows the previous owners user name without password.

    I want to get on the computer to ether remove the original owners account or just reset the windows completely. I think I would need to reset the windows. How would I go by resetting it. Please help.
      My System SpecsSystem Spec

  2.    10 Sep 2016 #2
    Join Date : Aug 2016
    Posts : 25
    Windows 10

    While on the sign-in screen, click the Power button at the bottom right corner, press and hold the Shift key, and click Restart.

    Troubleshoot > Reset this PC > Remove everything.

    Note: You need to select the option "Remove everything" if you do not know the administrator password.

    Click image for larger version. 

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    Reset Windows 10 - Windows 10 Forums
      My System SpecsSystem Spec


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