Windows 10 to "10.1" update FAILS... no message... no clue

cereberus said:

Allegedly AU version allows long filenames now but you have to enable it

Your program will not use long (path) names if it is hard coded not to.

The maximum file name length has not changed. The maximum length of path name has.

That is you can now have C:\Users\Hali\<50 characters>\<50 characters\<50 characters\<50 characters\<50 characters\<50 characters\<50 characters\(etc)\myfile.txt

You can't have C:\<500 million characters>.txt

The issue is old programs assume the old limit.

I use Squeezebox server (and I think Jimbo45 does too). In that program it is hard coded not to let the entire path exceed a certain number of characters - even though Windows now does.

NTFS (afaik) never had that restriction anyway.

OK... some updates.

I tried to get assistance from the Microsoft Community, but the Microsoft MVP who tried to help me was FIXATED on Norton, because I had it installed some time ago. Even though I told him REPEATEDLY that I completely uninstalled it, used the Norton Removal Tool, and had manually CLEANSED the registry after UNINSTALLING all Symantec software, he could not let go... kept asking me when it was done. Dates seemed very important to him. He was also fixated on Defender having the latest definitions. Of course it had the latest -- Windows 10 controls the update of it completely, not giving the user the opportunity to refuse updates.

I attempted this anniversary update 6 times now.

The 2nd to last time it failed, I got this error message at around the 60% progress mark on the 2nd (last) phase of the install:



At this point, I had done the following:
1) Uninstalled my Avast! antivirus completely (before I had permanently disabled it - Windows warned me of no active anti-virus program, so I assumed I was OK).
2) Ran the windows update diagnostic tool - no errors.
3) Ran SFC /SCANNOW - no errors.
4) Ran DISM /online /cleanup-image [/scanhealth /checkhealth and /restorehealth separately] - no errors.
5) Disabled ALL non-Microsoft services
6) Ran the Windows Update Diagnostic, which did not find any errors.
7) Ran TaskManager to identify and stop any 3rd party running services.

Lastly, I discovered that there was a KB update that was not installed, and Windows just didn't seem to recognize that it needed to be installed. So I used WHDownloader and installed it. This was KB3172987. I repeated steps 1~7 above.

I tried the installation AGAIN. This time it failed at 71%.



The "STOP CODE" URL is completely useless. It doesn't tell you anything to help troubleshoot the problem.

Now, when I logged back in after Windows rolled back to the original Windows 10, I did NOT get an error message screen informing me of why the installation failed this time.

I'm... perplexed to say the least.

Does anyone know where I can find some kind of log about the last error encountered that caused the installation to abort? Event Viewer seems to be useless in this regard. I checked ALL nodes (application, system, setup, security) for the timing when that failure occurred, and there was nothing logged...

See my post 6. Did you check the installation error logs which should give some clue why the installation is failing? You need to look in the first 3 locations here https://msdn.microsoft.com/en-gb/win...and-event-logs

Steve C said:

See my post 6. Did you check the installation error logs which should give some clue why the installation is failing? You need to look in the first 3 locations here https://msdn.microsoft.com/en-gb/win...and-event-logs

Thank you for trying to help, Steve. But I looked around those files and it's way too technical and cryptic for me to understand...
Example:

2016-09-11 10:00:08, Error CONX Windows::Compat::Appraiser::AssetUtils::GetProgramNameAndRegistryPathFromFile (724): App should have registry path, swallowing error.[gle=0x8007139f]
2016-09-11 10:00:08, Error CONX Windows::Compat::Appraiser:ataMigrationOutputter::PullAssetInfoOrDefaults (444): Failed to get program name or arp registry path from application asset: [0x80004005].[gle=0x80004005]
2016-09-11 10:00:08, Error CONX Windows::Compat::Appraiser:ataMigrationOutputter:oOutput (213): Failed to pull asset info for file: [0x80004005].[gle=0x80004005]
2016-09-11 10:19:50, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
2016-09-11 10:20:45, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: "id" attribute is mandatory. void __cdecl Mig::CMXEMigrationXml::LoadSupportedComponent(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
2016-09-11 10:21:54, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #93871# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 12 (0x0000000c) ): 65006e002d00550053000000 })
[gle=0x80004005]
2016-09-11 10:23:22, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_MANAGEMENT,Code=8] #172345# from CWcmScalarInstanceCore::GetCurrentValue(options = 393216 (0x00060000), status = [6]"(null)", value = { type: 40972 (0x0000a00c), bytes ( 12 (0x0000000c) ): 65006e002d00550053000000 })
[gle=0x80004005]
2016-09-11 10:24:00, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)

I suggest you post the error files. I found the trick is to search for "error" towards the end of the file around the time when the installation failed.

Steve C said:

I suggest you post the error files. I found the trick is to search for "error" towards the end of the file around the time when the installation failed.

I did just that. Searched for "ERROR". I don't see anything meaningful. I cannot post the whole log files. Some are just way too large...

Can you tell me what specifically I should look for?

What really concerns me is that this Microsoft MVP support rep has this set of KB files that he says should be installed. I've gotten all of them installed except for one, which is KB3172983. I downloaded the "stand alone" install file from the Microsoft Update Catalog. But there's no manifest inside the CAB file... so it won't install. And there's no "setup.exe" file in it as well. There are two EXE files, but attempting to run them throws errors.

I searched for errors around the timeframe of the installation failing. The hard stop was about 11:18am. No ERROR thrown around that time. Only thing I could find prior was this:

2016-09-11 10:43:39, Info CBS Universal Time is: 2016-09-11 18:43:39.417
2016-09-11 10:43:39, Info CBS Failed to find a matching version for servicing stack: C:\$WINDOWS.~BT\NewOS\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.0_none_36d3ccc3ddfd1ecb\ [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-09-11 10:43:39, Info CBS Failed to find servicing stack directory in online store. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-09-11 10:43:39, Info CBS Offline servicing, using stack version from: C:\$WINDOWS.~BT\NewOS\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.0_none_36d3ccc3ddfd1ecb\cbscore.dll
2016-09-11 10:43:39, Info CBS Loaded Servicing Stack v10.0.14393.0 with Core: C:\$WINDOWS.~BT\NewOS\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.0_none_36d3ccc3ddfd1ecb\cbscore.dll
2016-09-11 10:43:39, Info CBS Setting core mode: CbsCoreModeOffline
2016-09-11 10:43:39, Info CSI 00000001@2016/9/11:18:43:39.558 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7ff873766c49 @0x7ff873b855bb @0x7ff873b86372 @0x7ff873de21fa @0x7ff873de2b9a @0x7ff873d9fbf8)
2016-09-11 10:43:39, Info DISM DISM Package Manager: PID=1004 TID=420 Loaded servicing stack for offline use only. - CDISMPackageManager::RefreshInstanceAndLock
2016-09-11 10:43:39, Info CBS Offline image is writable
2016-09-11 10:43:39, Info CBS Loading offline registry hive: SOFTWARE, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/SOFTWARE' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\SOFTWARE'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: SYSTEM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/SYSTEM' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\SYSTEM'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: SECURITY, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/SECURITY' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\SECURITY'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: SAM, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/SAM' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\SAM'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: COMPONENTS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/COMPONENTS' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\COMPONENTS'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: DRIVERS, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/DRIVERS' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\DRIVERS'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: DEFAULT, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/System32/config/DEFAULT' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\System32\config\DEFAULT'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: ntuser.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Users/Default/ntuser.dat' from path '\\?\C:\$WINDOWS.~BT\NewOS\Users\Default\ntuser.dat'.
2016-09-11 10:43:39, Info CBS Loading offline registry hive: schema.dat, into registry key '{bf1a281b-ad7b-4476-ac95-f47682990ce7}C:/$WINDOWS.~BT/NewOS/Windows/system32/smi/store/Machine/schema.dat' from path '\\?\C:\$WINDOWS.~BT\NewOS\Windows\system32\smi\store\Machine\schema.dat'.
2016-09-11 10:43:39, Info CSI 00000002 CSI Store 1677576337504 initialized
2016-09-11 10:43:39, Info CBS Session: 1004_581734 initialized by client DISM Package Manager Provider, external staging directory: (null), external registry directory: (null
2016-09-11 10:43:39, Info DISM DISM Package Manager: PID=1004 TID=420 Loaded servicing stack for offline use only. - CDISMPackageManager::RefreshInstanceAndLock
2016-09-11 10:43:39, Info DISM DISM Package Manager: PID=1004 TID=420 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock


2016-09-11 11:06:03, Info CBS Cannot read value for the force canceled current transaction. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-09-11 11:06:03, Info CBS CBS force canceled transaction status datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-09-11 11:06:03, Info CBS The store corruption status report is incomplete. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-09-11 11:06:03, Info CBS Unable to gather perf datapoints because there are no active sessions.
2016-09-11 11:06:03, Info CBS SQM: Package change report datapoints not populated because SQM is not initialized or not running online.



Other log files mentioned in that MSDN article weren't updated on 9/11, so they're not applicable. Mind you, I did run SFC /SCANNOW, to verify integrity... and it passed.

A FEW NOTES:

* When I installed, I opted NOT to do any updates. Just to install from the ISO. I read in numerous places that this is safer.
* I did not think to disconnect my Internet connection while this was running. Based on the "CBS Failed to find servicing stack directory in online store" error message, looked like it couldn't find something. But the messages that followed suggest that the installer process found what it needed offline... does that appear to be the case?

Your earlier post had some 0x80004005 errors which I had and solved by this method https://www.tenforums.com/installatio...x80004005.html

This is probably a long shot but from an admin command prompt run bcdedit /export c:\temp\export (or another folder/file of your choice).If the command fails you may have the problem I had, else its something else.

Steve C said:

Your earlier post had some 0x80004005 errors which I had and solved by this method https://www.tenforums.com/installatio...x80004005.html

This is probably a long shot but from an admin command prompt run bcdedit /export c:\temp\export (or another folder/file of your choice).If the command fails you may have the problem I had, else its something else.

Hi Steve, I ran this command and it completed successfully. Couldn't read the LOG file, because it's a binary. I ran the other bcdedit commands and everything seems fine.

My main concern right now is this KB3172983 update. I have a feeling I need it in order to complete the Windows 10 anniversary update, but it is not installed and I cannot get it installed with the standalone method. Windows doesn't seem to recognize that it's needed, as automatic update is not installing it.