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#1
Issue doing a clean install of Win 10 on a laptop
Hello,
When I purchased my laptop it had Windows 8 on it. I did the free upgrade to Windows 10 with no issues. Lately my laptop has been giving me issues so I did a factory reset back to Windows 8. I downloaded the Windows 10 media creation tool to a USB drive.
I made the mistake of saving the media creation tool to the USB and running the program from the USB instead of booting from it. It appeared the install was going smooth then the PC locked up at the HP screen. It sat there for a few hours and I did a hard reset to restart the install, it only boots to the HP screen and doesn't go any further. I can reset the PC and hit the ESC key to access the BIOS and other prompts.
I tried booting from the USB stick but when I try to do a fresh install it says there was an interruption and I have to hit close to go back to the main menu to and start all over again. I can get to the part where it asks if I want to do an Upgrade of Windows or Custom: Install Windows only (advanced). When I click on Custom I have a ton of partitions in there.
My question is, can I remove all of those partitions and start fresh. I already backed up all of the data I need from the laptop. I just want to get Windows 10 installed again and get it back to a place where I can use it for browsing the net and creating Office documents. I also wrote down my product key before I did this process.