New
#1
Question About Windows 10 Clean Installation
hi I'm wondering about a clean installation of windows 10,heres my problem:
my mom accidently cracked my touch screen on by beats audio 15 special edition pc and now we have to send it back to at&t (we have the premier protection plan insurance) to get it fixed, however At&t lied about 2 things for our insurance from directv Assurion,that my mom had to add on to the package as it was the basic package even though they said it was an all included package
#1: accidental damage protection plan is not included,hence we had to purchase it as a separate add on.
#2Software is not covered under the insurance
so here's my question:
since software isn't covered,does that mean if they have to wipe the system to fix the screen and reinstall the original OS,can I do a clean install of windows 10 after going back to windows 8.1 and still use the oem recovery kit(contains the original drivers,programs,and windows 8.1 os) I bought for this particular computer to go back to 8.1 factory os condition should I absolutely have to, I understand that if I use the windows 10 installation media and do a custom install that I will have to delete the oem partitions,some people are saying that you cant use oem disks if u do a custom installation of another windows version like windows 10 to restore your computer to the original os because you've deleted the original recovery partition?