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#1
Installation stuck at 'Restarting PC...'
When upgrading to Windows 10 the system is stuck on this screen as seen in the image http://prntscr.com/bz1jt6
This has been left for hours, several restarts manually tried by myself.
When upgrading to Windows 10 the system is stuck on this screen as seen in the image http://prntscr.com/bz1jt6
This has been left for hours, several restarts manually tried by myself.
Do you get a login screen before that point?
I would still try leaning on the power button to shut it down more forcefully than normal.
Yes you're quite right - sorry I hadn't understood and thought the machine was restarting, but not letting you login.
You might try the Media Creation Tool (Option 1 here) to download windows itself first, before running the Upgrade.
It might give more information on what's going wrong, for one thing.
Do NOT accept the option to look for Updates - people have said elsewhere on here that the servers are struggling and you'll run out of time to get the free upgrade done.
Is that what it tells you? My understanding was that the cutoff point is 29th July in America, so even though it's after midnight in the UK it would still be an option for the next 10 hours or so.
https://www.microsoft.com/en-us/windows/
Change the timezone on your laptop to Pacific Time and you'll get additional time. It added hours to my countdown timer.