New
#1
Installation failed in the SAFE_OS phase
Hi all
I have been given a 5 year old Asus F5VL laptop running Windows 7 Home Premium to upgrade to Win 10.
I created a USB with the Media Creation Tool on it and used that to install win 10. The procedure goes all the way and appears to install Win 10 but when it restarts the laptop at the end it opens with Windows 7 and I get the following message.
We Couldn't install Windows 10
We have set your PC back to the way it was before you started installing Windows 10
0xC1900101 – 0x20017v
The installation failed in the SAFE_OS phase with an error during BOOT operation.
Can anyone provide any assistance to help me sort this out.
Many thanks