New
#1
Calling all Samsung owners
There seems to be an issue with a raft of different Samsung computer products being unable to install Win 10 TP.
The issue is exactly the same for all being locked out after 3 seconds at the logo screen trying to install with either USB or DVD installer..... and then if the 'setup.exe' file is opened from within sources folder the process runs through the first stages and after the 'copying files' process it does a restart and arrives at the very same logo screen and again it stops right there with no circle of spinning dots ever appearing, even after waiting 8 hours on one attempt by me....
All machines meet the system requirements which is easily confirmed by installing 8.1. If your machine can run 8.1 then it has the ability to run Win 10 TP.
I believe this has to be BIOS by process of elimination having tried to install on an effectively brand new machine with nothing on it by using a new SSD ( and yes I've tried everything bar programming the source code directly to install this on my machine happily purring away using 8.1)
If you've had this issue with your Samsung computer product please list the full model number and importantly the BIOS manufacturer, version and date which can be found by entering msinfo32.exe into a 'Run' window command to bring up 'System Information' window.
Listed about half way down the summary page that opens in the right hand pane should be BIOS version/date
I've managed to get the attention of hopefully the right people at Samsung to check out what is conflicting with Win 10 installation process and I figure if we can discover a common denominator in the BIOS installed it may help to work out the solution.... which of course will be something really simple.... it always is in logic.
So far I've found the following with this installation error:
RV 511 & 411 using Phoenix tech BIOS 07PA.M014.20121127
RC 520
N900X3A ultrabook
*If you have a Samsung which you've managed to install Win 10 TP please let me know that also with same details
cheers,
Nick...................
Last edited by base1268; 03 Apr 2015 at 05:43.