Upgrade to 10 failed - unable to update reserved partition

Hi Guys,


I have tried to upgrade to windows 10 from windows 7, but after downloading, it prompts the above.


Tried finding how to solve the problem only, where it is a known problem and there are steps to free up the RESERVED partition.


Problem is, my C: does not have a RESERVED partition. Only SYSTEM, and DATA partition..


Is there any way of solving the issue?


I don't mind formatting the C: SSD, but I am not sure how to backup my entire C: and being able to restore to the formatted SSD without again over-writing the RESERVED partition.


TIA!

Slartybart said:

I'd like to see your Disk Management.

Step 1: Download this zip file (contains dmDskmgr-vd.mmc)

dmDskmgr-vd.zip

Step 2: Double click dmDskmgr-vd.zip to open the compressed folder
Double click dmDskmgr-vd.mmc to launch the custom Disk Management console
You'll get an output similar to this:

Press Alt+PrtScn to grab a snapshot of just the Disk Management window
Open Paint and Ctrl+V to paste it, then save the image
Attach the image to a new post.

---

Option 2: Use Disk Management in the x-Menu (right click the Windows menu (aka Start), select Disk Management)
Select View > Bottom > Disk list
Maximize the window and grab the screen shot.

Thanks for the reply Bart,

Here's the shot

Currently using WIN 7-64 on my 840 Evo SSD on C:

If it is easier, you don't have to make a bootable USB of MiniTool Partition Wizard. You can just install it in Windows and do exactly the same thing.

Free download Magic Partition Manager Software, partition magic alternative, free partition magic, partition magic Windows 7 and server partition software - Partition Wizard Online

Slartybart said:

Ok good,

Download Minitool Partition Wizard CD
Pick the x64 version: pwfree91-x64.iso

When the download completes,

Put the ISO on an external device (thumb drive or CD - its small)
See: How to Build Free Bootable Partition Manager with Pwfree91.iso

Boot the machine to the Minitool Partition Wizard

Shrink C: by 400 MB - leaving 400 MB before (0 after) the C: partition

Grow the partition labeled Data by 400 MB

Double check the pending operations (lower left)

If everything looks good, apply the changes

The end result should be
Data partition = 500 MB
C: partition reduced by 400 MB

See: How to Move/Resize Partition | MiniTool Partition Wizard Tutorial

Shut down your machine
disconnect the power cable from the other drives

Boot to windows

Do the upgrade
Windows 10 - Upgrade Installation: read the front material, watch the video - lots of information that will help

The easiest method in my opinion, is:
Windows 10 - Upgrade Installation: 7. To Upgrade to Windows 10 with an ISO file

Read through everything and ask any questions before proceeding... lots of well versed members here who can provide answers. The tutorial is great ... step-by-step instructions.

It's fairly easy once you get going.

Hi Bart/NavyLDCR,

Thanks! Your steps worked. Windows 10 agreed to be install via the windows update page.

Left it to run for a few hours.. But when I came back, the screen is in Win 7 Login.

Logged in, and a list of prompts came up, like winspool32 stopped working, XPCOM not loaded, blah blah blah..

Even when I tried to DL the windows ISO mediacreation tool from IE11, the file was immediately deleted after labeled as a malware/virus

Basically, I think my OS is screwed..

I am now downloading the ISO from another PC and hope it can bring my PC back to life.

Just curious, is the ISO created based on the OS serial of the creation PC, or it does not require it, and can be installed in any PC?

ISO can be installed on any PC

Slartybart said:

Ok, got past one hurdle ... there seems to be something amiss on your machine. The Media Creation Tool (MCT) should not have been flagged as malware.

What Anti-virus program are you running?

Please follow this tutorial to provide the current operating environment of your machine.
Speccy - Publish Snapshot of your System Specs

Thanks

Here's a few things I would do:

• Click here to download Old Timer-TFC.
  >> save the application to your Desktop.
  Old Timer-TFC is a standalone application, there is no install.
  
  Save your work and close all open windows.
  TFC will close ALL open programs including your browser!
  
  Restart your machine in case there are any system operations pending
  
  Right click, run as administrator TFC
  
  Click the Start button to begin the cleaning up temporary files and folders.
  Do not work on other things while TFC is running - most applications use some sort of temporary files. Just let TFC run by itself on the machine until it completes.
  
  Restart your machine immediately after TFC completes.
• AdwCleaner is a two step process. Scan then Clean
  
  Click here to download AdwCleaner (author: Xplode)
  --> save the application to your Desktop.
  
  • Right-click AdwCleaner.exe on your Desktop and select Run As Administrator to run the scanner with full privilege rights.
    AdwCleaner is a standalone executable, there is no install.
  • Click on the Scan button.
    
    • AdwCleaner begins scanning your system. It might take some time to complete.
    • Review the detected objects grouped under each of the tabs.
      --> If there is something you KNOW should NOT be cleaned, clear the checkbox next to the object. If you're not sure about an object, paste the scan logfile (AdwCleaner[R#].txt) in a new post for a member to review and advise you.
      Otherwise, go to the next step.
    
    
  • After the scan has finished and you have reviewed the objects to be cleaned, click on the Clean button.
    
    • Answer OK to the close all programs prompt, then follow the onscreen prompts.
    • Answer OK to the restart the computer prompt to complete the removal process.
      The AdwCleaner log file is opened in your default Text editor when the machine has restarted.
      Each time AdwCleaner runs, the log file number [#] is incremented, the highest number is the most recent. There are two log files, one for the scan (AdwCleaner[R#].txt) and one for the clean (AdwCleaner[S#].txt).
  
  Paste the entire clean logfile (AdwCleaner[S#].txt) in your next post.
  --> AdwCleaner logs are located in the C:\AdwCleaner folder if you need to reference them again
  
• Malwarebytes Anti-Malware Free - Windows 7 Help Forums

Thanks again Bart,

I think the Windows 10 installation screwed up my win 7, which was fine. The services not able to load are signs the OS is not running correctly.

The ISO clean install did the trick... Now it's getting my mail client and old emails back... What a chore Microsoft is putting me through.

Can't imagine the poor folks who are not familiar with their PCs and just using it as a email and bill paying tool.

They probably will be shopping for a new PC due to issues like mine or more