upgrade issue


  1. Posts : 3
    7 home
       #1

    upgrade issue


    Trying to upgrade from Win7 (legit purchase with Product Key) to Win10. Downloaded/installed but requests a product key for Win10????
      My Computer


  2. Posts : 1,366
    Windows 10 Pro x64
       #2

    Are you installing from the Media Creation Tool?
      My Computer


  3. Posts : 3
    7 home
    Thread Starter
       #3

    staubrj561 said:
    Trying to upgrade from Win7 (legit purchase with Product Key) to Win10. Downloaded/installed but requests a product key for Win10????
    "On google, selected DOWNLOAD NOW and the process started with above results. Not familiar with Media Creation Tool?"
      My Computer


  4. Posts : 1,366
    Windows 10 Pro x64
       #4

    I'm not familiar with your method, but the fact it was found through a Google search makes me wonder if it is legitimate.

    If you aren't using the system tray app to upgrade, then I would definitely use the Media Creation Tool.

    Windows 10

    You can choose to make an .iso file or a USB flash drive for installing later, or upgrade the system now. If you choose that option, you'll be given a choice to keep your files, or clear everything.
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    staubrj561,

    1. There are only 2 "official" Windows 10 ISO download sites:
    Media Creation Tool (MCT)
    https://www.microsoft.com/en-au/soft...load/windows10

    Tech Bench
    https://www.microsoft.com/en-US/soft...load/techbench

    Which one did you use ?
    I would speculate that you were using the first link ...... MCT link.

    2. You said "selected DOWNLOAD NOW ".
    Are you sure you did not select "Upgrade now" ? Like this one..............
    upgrade issue-mct......-upgrade-now-button.jpg

    3. You said " Downloaded/installed but requests a product key for Win10???? "
    What is the exact wording ? Can you post a screenshot where it requests a product key ?
    Did you try entering the Win 7 product key ?
    Last edited by davidhk; 28 Mar 2016 at 15:41.
      My Computer


  6. Posts : 3
    7 home
    Thread Starter
       #6

    My Bad - READ EACH WORD SLOWLY


    davidhk said:
    staubrj561,

    1. There are only 2 "official" Windows 10 ISO download sites:
    Media Creation Tool (MCT)
    https://www.microsoft.com/en-au/soft...load/windows10

    Tech Bench
    https://www.microsoft.com/en-US/soft...load/techbench

    Which one did you use ?
    I would speculate that you were using the first link ...... MCT link.

    2. You said "selected DOWNLOAD NOW ".
    Are you sure you did not select "Upgrade now" ? Like this one..............
    upgrade issue-mct......-upgrade-now-button.jpg

    3. You said " Downloaded/installed but requests a product key for Win10???? "
    What is the exact wording ? Can you post a screenshot where it requests a product key ?
    Did you try entering the Win 7 product key ?
    [QUOTE Thanks to DeaconFrost and Davidhk. No need for screen shot. Part of message that I overlooked was, "Your OS is not ACTIVATED." Upon activating ALL is Well. Thanks very much for your Responses.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 04:56.
Find Us




Windows 10 Forums