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MS says I can't upgrade my laptop as HP has not tested win10 on it.
I decided to try and upgrade my HP Pavilion 15 n096sa laptop to Win10 from win8.1. The GET Windows 10 "Check Your PC" report says that PC will work with Win10. There is nothing incompatible, All Items are ticked.
I booted from a USB copy of the ISO created by the Media Creation toolkit downloaded from MS and which upgrade my Desktop machine with no problems.
I accepted the License, set the language and currency to UK and choose Upgrade to keep my files and Apps intact.
After a while of it checking my Laptop it showed a message
"The computer Started using the Windows Installtion media. remove the media and restart windows so that it restarts normally, then insert media and restart the upgrade"
Which I follow to the Letter, then I get the message "This PC can't run windows, you can't install windows on a USB Flash Drive using setup"
I had MS on my laptop for well over 6 hours yesterday checking my PC meets minimum requirements and recreating Win10 images to update my machine, They tried using other tools to create USB Flash drive images, using ISO burned to DVD and when they could not get it to work, they say HP has not tested it with Win10 and to get them to do that and go back to MS.
On the HP website it says "Note: If you have a PC newer than August 2013,there is a good chance that your product can be upgraded. Continue to the Microsoft Upgrade experience."
I bought the machine in December 2013.
Has any one had the same problems or updated with no problems.
Where do I go now
Will a clean install work or not?
Thanks
Pete