New
#1
Can't Upgrade to Windows 10!
Hi,
I decided to upgrade my Surface Pro 3 to Windows 10 which seemed would be easy after reading all the advertising. WRONG. My surface pro is 128 gb and will only be one year old at Christmas. I made sure the updates were up to date and hit the UPGRADE button. The first attempt yielded the blue "Downloading Windows 10 / Feel free to use your computer" window and showed the percentage with the spinning circle. I ran this for over 3 hours and it still showed 0% downloaded with the circle still spinning. I have not had any trouble downloading videos, music, updates, etc. with this Surface up till this.
I exited and retried. This time I get a message that the installer failed or made an error and to restart the computer and run install again which I did with the same result.
Any help will be greatly appreciated and I am not that technologically experienced. Thanks. Tom