1.    14 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 12
    Windows 10

    Upgraded to Windows 10 & All Hell Broke Loose! Rendered Hopeless. Help

    So the task bar told me to upgrade, so I did. Windows 10 seemed to run very smoothly, until I noticed I had no sound output. So I opened device manager to find my soundcard unrecognized. I visited ASUS' site for appropriate windows 10 drivers, updated & rebooted. I obtained a BSOD loop saying CRITICAL_PROCESS_DIED. I've tried everything, startup diagnosis & repair, safe mode does not work etc. I attempt to repair the boot sector by selecting command prompt and typing bootrec /fixmbr, bootrec /fixboot & bootrec.exe /RebuildBcd. Not knowing which to select afterward, I selected ALL, which may have been a fatal mistake because now, when I boot into Windows 7 I get a shitload of errors like Windows LogonUI.exe> The program can't start because api-ms-win-core-libraryloader-l1-2-0.dll is missing. Slui.exe> Entry Point not Found. And a whole bynhc of other errors about .exe's it can't find. So now I'm just wanting to back up what I can and start over, but I can't. pretty much everything is FU$&%D. I can run firefox to post this, but nothing else works. IE Explorer, Windows Explorer, Control Panel. Nothing essential works. I can't wipe this computer until I pull some of the data off of my primary C:. I downloaded a 3rd party file manager which I can see everything but I cannot click and drag, copy and paste does not work. It also no longer recognizes my external disk drive. I've used the sfc /scannow command and it said some files could not be recovered, it seemingly did nothing to help. One more thing, after this disaster took place I now have a 'This copy of Windows is not genuine' in the bottom right corner of my screen. I've also tried system restore but it says there are no restore points. There must be a way to crutch through this so I can recover my data before wiping. Can someone please help me with this?! I'll be so grateful. I spent hours on the phone with microsoft and they are completely useless. Thanks

    P.S. I tried downloading and installing the log collector but i get an error saying Ordinal Not Found. The ordinal 854 could not be locatedin the dynamic link library ierutil.dll

    And another error saying dxdiag.exe - Entry Point not Found. D3DKMTNetDispQueryMiracastDisplayDeviceSupport could not be located in the dynamic link library GDI32.dll

    I clicked through the errors and it seems to be doing the scan. Stay posted. Thanks.

    Okay so the saved log file is in a zipped folder on my desktop but I cannot access it. I cannot double click it or right click it, it's dead. I can double click and right click other files on my desktop however.
      My System SpecsSystem Spec

  2.    14 Oct 2015 #2
    Join Date : Oct 2015
    Posts : 12
    Windows 10

    So I have uploaded the zip file as I cannot open it or save it at all from my desktop. This PC is so messed up that 90% of things don't seem to work. Please help!
    Upgraded to Windows 10 & All Hell Broke Loose! Rendered Hopeless. Help Attached Files
      My System SpecsSystem Spec

  3.    14 Oct 2015 #3
    Join Date : Oct 2013
    East Bay Area, CA
    Posts : 1,034
    Win 10 Pro x64

    Since you seem to be back on win 7 (from your system info) you should just stick to your thread over there.

    Upgraded to Windows 10 All Hell Broke Loose! Rendered Hopeless. Help - Windows 7 Help Forums
    Last edited by derekimo; 14 Oct 2015 at 01:42.
      My System SpecsSystem Spec

  4.    14 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 12
    Windows 10

    Okay I wasn't sure which one to use since I'm kind of stuck in between both version of windows, both not working. I would happily ditch Windows 7 if I could get Windows 10 passed the blue screen, which I don't think I'll be receiving help for on sevenforums. Thanks
      My System SpecsSystem Spec

  5.    14 Oct 2015 #5
    Join Date : Oct 2015
    Posts : 12
    Windows 10

    Maybe someone has thoughts on possible fixes for the new installation of windows 10?
      My System SpecsSystem Spec

  6.    14 Oct 2015 #6
    Join Date : Jul 2014
    Posts : 6,787
    All kinds

    Quote Originally Posted by cfowler View Post
    Maybe someone has thoughts on possible fixes for the new installation of windows 10?
    Yes. collect all the drivers and do a clean install of W10, just don't forget to backup all of important personal files and installations of your programs together with their licenses.
      My System SpecsSystem Spec

  7.    14 Oct 2015 #7
    Join Date : Jul 2015
    Posts : 5,911
    Windows 10 Pro

    Boot into safemode in the Windows 10 and uninstall the new sound card driver. See if you can boot into Windows 10 normally then, even without sound. Then go to the manufacturer of the sound card (or chip) and install their driver - probably Realtek.
      My System SpecsSystem Spec

  8.    14 Oct 2015 #8
    Join Date : Sep 2015
    Posts : 2,190
    Windows 10 Pro 64-bit 1607 (AE build 14393.321)

    Worst case: backup your hard disk to another computer, then wipe and reinstall Windows 10. If the other computer is a desktop model, then you can connect the SATA disk directly on the motherboard as a second disk. Copy all the necessary folders from D:\USERS\username where D is the letter your disk becomes in the other computer, change as appropriate. Then download the ISO from here. If you have 4GB or more RAM you need the 64-bit version, otherwise the 32-bit version is recommended. All ISO contain both the Home and Pro version. When clean install skip entering a key, but make sure you select Home or Pro depending on your previous Windows version, or you won't be able to activate. After successful installation of Windows 10, visit your manufacturer's site and have a look at the drivers. I recommend downloading every Intel driver directly from Intel's website and any other (eg Realtek) directly from the respective OEM. The rest drivers which you cannot find the OEM site, you can safely download them from notebook's manufacturer site. Avoid any useless utility, download only drivers.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Solved Hopeless with Windows 10 & the Infamouse Error 0x800f081f
I'm desperate...There are 2 weeks i'm trying to fix DISM corruption without success.. i've read a tons of post hope to find any dolution from you guys. Here's what i did until now So i've googled...
Performance & Maintenance
Windows 10 fiasco from hell
So like so many of you...I installed windows 10. Don't know why I ever did at this point. Seems like the worst mistake in my technical life. I have had a slew of problems ever since. First it messed with some of my games. A bit annoying but...
General Support
Solved Safe mode boot hell
hi.. i followed one of the suggestions to enable boot mode. that was to use msconfig and set the boot mode option. i just had it on minimal boot settings, what my problem is that when the boot mode comes up, it prompts me for a password for the MS...
User Accounts and Family Safety
Loose 8.1 Favorites If Upgrade To Windows 10?
If I upgrade to Windows 10 ,will I loose favorites stored on IE 11 on my 8.1 OS?
General Support
Computer Rendered Useless after Technical Support Call
I can not find an emoticon to share my frustration right now. I recently called avast! Customer Support, and after the call, my computer has been rendered useless. The support guy was very controlling, and the support software was faulty! After we...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:56.
Find Us
Twitter Facebook Google+

Windows 10 Forums