New PC, keep rebooting after inserting product key


  1. Posts : 2
    Windows 10
       #1

    New PC, keep rebooting after inserting product key


    Hello there,
    I have a new computer with windows 10, at the first boot the computer did some things to prepare itself for use, but then I was asked to give my credenitals to account, I used my windows account, but there was some error and I had to reboot.

    Since then this is what happens:
    when I boot up there is (probably, cause English is not my native language)
    Hi there
    let's ́s get a few basic things out of the way

    Then I choose my language and click next, after that it asks for a product key, after I confirm that (or skip) and use express settings it goes into "just a moment" than the computer reboot and I am at the begining again:
    Hi there
    let's ́s get a few basic things out of the way
      My Computer


  2. Posts : 609
    W10
       #2

    Return it back to where you bought it and have the guys fix it.
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    I´ve managed to solve myself, turned on support for windows 8/8.1 in BIOS and after next reboot it showed that Windows failed to boot and I finally had a chance to return machine to the factory setting. That helped since it installed windows again and all went well as should on the first try.
      My Computer


 

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