New
#1
Install error 0x8007045d -0x2000c
Neighbor had his HP 15 laptop fixed and returned with a new re-imaged 8.1.
The problem was with a cracked LCD screen and was under warranty. This
is a AMD A8 with 4 GB memory and 750 GB hard drive.
He decided to upgrade to Windows 10. He run the Windows Update under Window 8.1 to pick up the latest fixes then start the Windows 10 upgrade using USB drive with the Windows 10 Upgrade Image. During the Windows 10 installation on or around 14% over all progress while copying files, he went to slept and let the upgrade continue. The first thing he noticed in the morning was,
"We couldn't install Windows 10 we've set your PC back to the way it was right before you start installing Windows 10
0x8007045D- 0x2000C
The installation failed in the SAFE_OS phase with an error during APPLY_iMAGE operation."
So he is back to Windows 8.1. We just run a CheckDisk and a quick memory test. Of course, no problem detected.
I just observed that it is at the over all progress of 15% and copying files 52%.
From my past experience, 0x8007045D is normally an I/O operation failure.
Will post more info as we going through this!
Last edited by snoopy51; 25 Aug 2015 at 08:23.