Cannot re-install Windows 10 after having to reset laptop


  1. aleahstrauss
    Posts : 2
    8.1
       New #1

    Cannot re-install Windows 10 after having to reset laptop (Solved)


    Long story short, I have had Windows 10 on my laptop ever since the second I could upgrade it. Last week my laptop got infected with a virus and would not boot up. I tried everything and the only solution that would work was to reset it to factory condition which brought my laptop back to windows 8.1. I no longer see any notifications popping up telling me I can upgrade to Windows 10. Is there another way I can upgrade or am I stuck with Windows 8.1 for good?
    Last edited by aleahstrauss; 10 Sep 2015 at 13:52. Reason: Solved
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  3. Joergi
    Posts : 609
    W10
       New #2

    Hi and welcome to the forum! :)

    You can use the Media Creation Tool to download Windows 10 again.
    Here is a tutorial: Windows 10 - Upgrade Installation - Windows 10 Forums
    In that tutorial, in the section "Here's how" under number 2 click on "step 3: To Upgrade to Windows 10 using Media Creation Tool" and follow the steps on that page.
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  4. aleahstrauss
    Posts : 2
    8.1
    Thread Starter
       New #3

    Thank you!
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  6. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #4

    And you can also make a DVD or USB install media with it to prevent having to download it again.
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