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On Toshiba Laptop need to go back to Win 7 from 10
Hi,
My friend installed the 10 he was offered on his Win 7 Toshiba laptop and is having problems so wants to go back.
Any advise please although I know the info is very lean maybe this is a common thing.
Thanks
oz
This is his email to me..
I made the mistake of downloading Windows 10 because MicroSoft offered it free and I'm one for a bargain. But I didn't bargain on being totally unimpressed with it. Can I uninstall it and reinstall Windows 7? Can you tell me how to do it? Or can I bring the laptop to your place sometime convenient for you?
No amount of clicking will let me open files and folders unfortunately. So I can't get to look at the list of things on the left of the screen, anything like Explorer or Word or Control Panel. I'm surprised the email is still working OK. Reluctant to fiddle around because if it freezes up again like it did for two days last week I'm afraid it might stay frozen until I can get to see you. I took it to Laslo in Crows Nest on Friday, he took out the battery and put it back in. It started up OK then.
I am doing any actions slowly so as not to upset the applecart. It seems to hate fast clicking or quick changes. Email is OK at the moment as well as general access to the net, but it freezes at least once or twice while I'm using it - usually when I'm in the middle of something so I have to to turn it off and restart. And even then it freezes sometimes while opening! So I turn off the power and start again.