1.    06 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 3
    win 10 Pro

    Windows Update preventing win10 upgrade

    Toshiba Satelite
    Originally Vista, Upgraded to Win 7 Pro (32bit) SP1.
    Celeron Dual Core T3000 @ 1.80GHz
    4GB RAM

    A few weeks ago the laptop's power seemed to just 'die' when booting up.
    When handed over to me, I managed to get Startup recovery running.
    That failed reporting Failover & Bad Sector.

    After reading online advice, I restored the machine using a backup image on external HDD.
    That worked, and the machine booted fine.
    As a precautionary measure, I disabled windows updates (the online advice mentioned an update might be the cause of problem).

    Now, instead of trying to figure out exactly which update might be the issue etc, my plan was simply to upgrade to Win 10, then once activated, do a clean install.
    However, Windows update is being a problem whichever route I want to take.

    Windows Update
    First I registered for W10 upgrade.
    Then I checked for updates, in order to install the W10 update.
    Unfortunately, windows update just stuck on 'checking for updates'.
    The progress bar just ran continuously without finding or completing.

    So, plan B.
    I used the Media Creation Tool to try and install W10 that way.
    It downloaded media, but then began to check for updates, and yes, it just sat there checking and checking without ever moving on.

    Solutions already tried:
    CCClean - files and registry.
    Microsoft Windows Update Repair Tool
    Delete 'Software Distribution' & 'Catroot2' Folders (with stop/start wuauserv/bits)

    Hope someone can help with some advice on next steps !?
    As you can tell, I am fully backed up.

    Many Thanks
      My System SpecsSystem Spec

  2.    06 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 610

    Hi Simon and welcome!

    Using the Media Creation Tool also is what I would try to do now. Actually, using the Media Creation Tool, you should even be able to update a PC with Windows 7 without Service Pack 1 and a PC with Windows 8 without Windows 8.1.

    If the Media Creation Tool searches for updates anyway (although I don't know why it should do that), then I would make sure that Windows 7 Service Pack 1 is installed. (You have not mentioned, if your backup contains it or not).

    With Service Pack 1, you should just be able to upgrade to Windows 10 - there should then not be a need for additional upgrades still inside Windows 7.
      My System SpecsSystem Spec

  3.    06 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 3
    win 10 Pro

    Hi Joergi,
    Yes SP1 is applied - according to control panel > system

    Unfortunately Media Creation Tool is running on the machine now : Getting Updates - 'Checking for updates'
    In absence of other idea at the moment .... I'm just leaving it like that in desperate hope that it might find something by tomorrow
      My System SpecsSystem Spec

  4.    06 Sep 2015 #4
    Join Date : Jan 2015
    Posts : 313
    Windows 10 Home x64

    Quote Originally Posted by simonb2015 View Post
    Toshiba Satelite
    Originally Vista, Upgraded to Win 7 Pro (32bit) SP1.
    Celeron Dual Core T3000 @ 1.80GHz
    4GB RAM
    As a precautionary measure, I disabled windows updates (the online advice mentioned an update might be the cause of problem).
    Hi simonb2015, sorry, but I have a dumb question, is windows updates enabled again? I read through the things you've done and I don't know if those would re-enable windows updates. Again pardon me if you've done that by doing other things you've tried.

    Is there any possibility you could restore to a point maybe even before you got the laptop, where you could let windows update upgrade you to W10?

    Rather than use the Media Creation Tool you might try downloading the iso, Windows 10 ISO Download option 1. Then use Rufus https://rufus.akeo.ie/ to create bootable media, cd or USB then installing from that. Going that route might eliminate the "checking for updates" function and allow you to go ahead and install W10.

    Oops, I don't know that clean install from the iso will work until you've upgraded through windows update. Darn, here's another idea, do you have bootable Win7 media you can try repair or reinstall to get to the point of WU working?
      My System SpecsSystem Spec

  5.    07 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 3
    win 10 Pro

    Ok, so some success !
    Here's what I did.

    Exited the hanging install process.
    From windows 10: Uninstalled Antivirus. Disconnected internet. Clean boot.
    Then inserted USB with Win 10 install files and ran the startup.exe to begin the upgrade.
    Interestingly enough, when upgrading this way, it does ask you if you want to check for updates or not !?

    Once the install was finished, the machine ran fine.
    Until I checked for updates - and then the machine died.
    No HDD light, black screen, no bios, no nothing.
    ...... but that'll be another thread

    Thanks for all the suggestions and interest.
    Hope the final solution to get past upgrades during upgrade will help someone - I just hope you don't have my second issue
      My System SpecsSystem Spec


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