1.    05 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 2

    HP Envy 120 fails to communicate

    Since updating Windows 7 to Windows 10, if I try to" scan to computer" I get a message on the printer touch screen " No Connection No computer is connected" How can this be corrected?
      My System SpecsSystem Spec

  2.    05 Sep 2015 #2
    Join Date : Aug 2015
    Posts : 610

    Hi and welcome to the forum!

    Your HP Envy 120 is a combined scanner/printer, which is on the market since about 2012.
    - What driver are you using for that device?
    - Is the device properly recognized in Windows 10?
    - Does printing/scanning work (apart from by hitting that button)?
    - Is the software, which might come with it, still working correctly?
    I would see, if HP offers a newer version of that driver and if so install that one. Even if not, it might help to install the current driver again over what you currently have.

    If that does not help, here are exactly four Google hits, where people had the same problem:
    "HP Envy 120" "No computer is connected" - Google Search
    Maybe one of these contains more hints...
      My System SpecsSystem Spec


Similar Threads
Thread Forum
HP Envy 15 J151sa - A couple of post-upgrade issues
Hi All Well like so many people out there I was keen to get my hands on the new Windows 10 setup and upgraded via the "Get Windows 10" app on day one. Whilst on the whole the upgrade went smoothly I have spotted a couple of problems since. 1....
Drivers and Hardware
I finally did a clean installed of Windows 10 on my HP ENVY laptop
I have a HP ENVY Touchsmart Sleek book laptop. Model M6-K125dx which had Windows 8.1 OEM version installed. I do not have any DVD drive so everything must be by USB at the moment. I cleaned out most of all thejunk and made copies of my data on...
Installation and Setup
HP Envy 14 with Windows 10 reboots randomly and frequently...
Wife's laptop goes to a blue screen saying your computer had a problem and will restart, watchdog violation....happening a couple of times a day and very annoying and lose stuff she is currently working on. Before reverting to Windows 7, thought I...
General Support
HP Envy dv6 cursor spin busy
I have a HP Envy DV6, less then a year old with 10 GB RAM, upgraded from 8.1 to 10. Every time it boots up, the pointer turns and spins busy constantly. Is there a known issue as this did NOT happen ever with 8 or 8.1. And if so, is there a...
General Support
HP Envy 20 Black Screen On Startup
On Friday, I updated my HP Envy 20 to Windows 10. Once the update was finished my computer started up fine, however, my antivirus software (AVG) said there was an update and I needed to restart. I did so and after the restart and HP logo screen I...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:18.
Find Us
Twitter Facebook Google+

Windows 10 Forums