screen goes blank


  1. Posts : 1
    WIndows 10
       #1

    screen goes blank


    Good Day
    This is my first time posting in a forum but I have not been able to resolve my issue.
    My windows has been recently upgraded to windows 10, and before it has a chance to get to the login screen it goes blank.
    i have used the installation usb to access advanced options but unfortunately I do not see "Startup Options" although everything else is listed.
    DiskPart shows my volume as E:\ i'm guessing because my system rese is showing as C:\ due to the fact that I am using a recpovery usb.
    Please Help, my Drive depends on it.
    And this is a brand new hard drive, so no it has not failed. It was perfectly fine before the upgrade.
    Windows is not allowing me to return to the previous build neither, as i was thinking it had to do with a hardware compatibility issue.
    I have an asus P5QC Motherboard with a Core 2 Duo Processor and 8gb Ram and ATI Radeon Graphics Card approx 4 Years old
    Thanks
    Last edited by Brink; 14 Aug 2015 at 09:59. Reason: moved to new thread
      My Computer


  2. Posts : 1,523
    windows 10 PRO
       #2

    nyclubmix said:
    Good Day
    This is my first time posting in a forum but I have not been able to resolve my issue.
    My windows has been recently upgraded to windows 10, and before it has a chance to get to the login screen it goes blank.
    i have used the installation usb to access advanced options but unfortunately I do not see "Startup Options" although everything else is listed.
    DiskPart shows my volume as E:\ i'm guessing because my system rese is showing as C:\ due to the fact that I am using a recpovery usb.
    Please Help, my Drive depends on it.
    And this is a brand new hard drive, so no it has not failed. It was perfectly fine before the upgrade.
    Windows is not allowing me to return to the previous build neither, as i was thinking it had to do with a hardware compatibility issue.
    I have an asus P5QC Motherboard with a Core 2 Duo Processor and 8gb Ram and ATI Radeon Graphics Card approx 4 Years old
    Thanks
    Hi
    do you think windows 10 had a chance to activate before the problems ?.....did you do a live upgrade or USB/DVD for downloaded ISO....the boot USB should have an option under repair/troubleshooting to revert back to previous OS or could try repair....there is also an option to go back to a previous restore point, might be worth looking....

    can an you also get the command prompt from the USB boot ?

    you could try

    bootrec /fixmbr
    bootrec.exe /fixboot
    bootrec.exe /RebuildBcd


    one at a time

    one at a time may sort out any boot MBR ( master boot record) issues.....
    if W10 did activate you can do a clean W10 install and it will auto activate....do you have any data you need to recover ? if so use a Linux live cd, don't install, then copy anything off HDD to a pen or external HDD.

    let me know how it goes.....good luck
      My Computer


 

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