I have had 4 failures attempting to upgrade my Dell Inspiron 660s to Windows 10. I have successfully updated my Optiplex 380 and my Inspiron 1545. I mention this because all three machines were running Windows 7 Home Premium, all were up to the latest update level, and all three had the same application software installed. All use Microsoft Security Essentials as the antimalware tool, and I understand this should not affect the installation in any way. One significant difference is that the Inspiron 660s is running the 64-bit version of Windows. (The Optiplex 380 and Inspiron 1545 are running the 32-bit OS.)
The Dell Computers tested for upgrade to Windows 10 information page indicates the Inspiron 660s has passed W10 installation tests. So I obviously have a configuration-specific problem.
Results of all the installation attempts:
We couldn’t install Windows 10
The installation failed in the FIRST_BOOT phase with an error during BOOT operation
Error code: 0xC1900101 0x30017
The first time it failed was on the 29th July introduction date using the download Microsoft provided automatically. The next two were done with about a week between each to see if things might have “healed”, and using the download tool. To make it worse, the failure is especially bizarre since it attempts to restore Windows 7 and fails miserably. (I keep hard drive images, so recovery takes time but is easy.)
During fter the attempt to restore W7, a popup comes up saying “The Recycle Bin on C:\ is corrupted. Do you want to empty the Recycle Bin for this drive?” The choices are Yes and No. Regardless of which you pick, a loop begins which keeps repeating the popup every 15 seconds or so. It seems to go away after a few cycles.
A version of Windows 7 does come up, eventually, but it looks nothing like the version I was running when I started the update. About the only thing that looks normal is the All Programs segment of the Start Menu. It appears as if all of the customization I have done has been removed. Nothing fancy, mind you, just having a few applications on the task bar, several most-used programs pinned to the upper left portion of the Start Menu, and choices of which icons show in the notification area
For the third try I removed every connection to external devices, as one poster has suggested on-line. I had a mouse, a keyboard, and the Ethernet connection. Of course, the installation tool was in a USB port.
The last was done after disabling a few background tasks to see if that might help. One thing I did catch the installer doing the last time was the equivalent of a chkdsk operation on C:\ after the install failed. Along with the message about the Recycle bin and the scan of the hard drive, I wonder if somehow the install is causing some corruption on the drive. I don’t know if that happened every time since I have not babysat the hour or so it takes the installation once it really gets started. But something seems to be destroying or seriously affecting the hard drive in a bad way. The drive does have one small NTFS partition which I created to hold some common uninstalled software, but both of the other computers have the identical partition.
I have not tried a clean install since I have many applications and it takes me about two working days to restore all my settings and applications, even with many step-by-step notes. I may do that out of desperation, but hate to spend the time if there is a solution that might let me keep my current setup as the installation did on the other two computers.
Any ideas would be appreciated.