Windows 10 Install : Monitor out of range

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  1. Posts : 1
    Windows 7 64
       #1

    Windows 10 Install : Monitor out of range


    Hey guys,

    I am trying to clean install windows 10. I already have windows 7 64 installed on my system. But when i try to boot from the USB Flash Drive the windows 10 logo shows up with the rotating dots and then the monitor displays the following message : "Out of range / 85kHz / 60HZ". Anyone with the same problem ?

    I have a Monitor with a resolution of 1360 x 768 / 60Hz.
    FYI : I am also using a custom VGA cable instead of the one i got with the monitor

    PS : I never faced this problem while installing any other version of windows

    Thanks,
    Last edited by TechSandvich; 07 Aug 2015 at 12:09.
      My Computer


  2. Posts : 4
    Windows 10
       #2

    Me 2


    TechSandvich said:
    Hey guys,

    I am trying to clean install windows 10. I already have windows 7 64 installed on my system. But when i try to boot from the USB Flash Drive the windows 10 logo shows up with the rotating dots and then the monitor displays the following message : "Out of range / 85kHz / 60HZ". Anyone with the same problem ?

    I have a Monitor with a resolution of 1360 x 768 / 60Hz.
    FYI : I am also using a custom VGA cable instead of the one i got with the monitor

    PS : I never faced this problem while installing any other version of windows

    Thanks,
    I have the same problem but am upgrading from 7 Ultimate - process was finished, but upon reboot get the blue Windows icon and circling dots for a few seconds then black screen with "out of range" message. Since I can't see anything, I can't adjust the resolution/timing that the Upgrade changed to be out of range - the monitor and video card were working perfectly before the Upgrade. Tried booting from Windows 10 DVD created from ISO, but after a short while it hands back off to the hard drive installation and "out of range" again. I need a way to get into Safe Mode to correct the issue. Surely someone has a fix - I'm dead in the water, and a clean install would be too painful (and unnecessary for professional grade software).
      My Computer


  3. Posts : 219
    10 (Free upgrade)
       #3

    It probably means your system display card settings are too high for your monitor.

    Boot your system into safe mode and set the display settings lower.
    You should be able to adjust the vertical frequency down to 60hz or 72hz.
    If this isn't the solution then go to the monitor tab and load a generic monitor driver.

    Windows 10 Install : Monitor out of range-capture.png
      My Computer


  4. Posts : 4
    Windows 10
       #4

    Me 2 (again)


    teachermark said:
    It probably means your system display card settings are too high for your monitor.

    Boot your system into safe mode and set the display settings lower.
    You should be able to adjust the vertical frequency down to 60hz or 72hz.
    If this isn't the solution then go to the monitor tab and load a generic monitor driver.

    Windows 10 Install : Monitor out of range-capture.png
    You don't understand - I'm looking at a black screen - I can't see or do anything in this state, including (so far) gain access to Safe Mode.
      My Computer


  5. Posts : 219
    10 (Free upgrade)
       #5

    Try a different cable...
      My Computer


  6. Posts : 605
    Windows 10
       #6

    TechSandvich said:
    Hey guys,

    I am trying to clean install windows 10. I already have windows 7 64 installed on my system. But when i try to boot from the USB Flash Drive the windows 10 logo shows up with the rotating dots and then the monitor displays the following message : "Out of range / 85kHz / 60HZ". Anyone with the same problem ?

    I have a Monitor with a resolution of 1360 x 768 / 60Hz.

    FYI : I am also using a custom VGA cable instead of the one i got with the monitor

    PS : I never faced this problem while installing any other version of windows

    Thanks,
    To activate Win 10 you'll need to upgrade from a activated copy of Win 7 first and then do a clean install from the Win 10 upgrade. Make sure you use the Media Creation Tool to do both the upgrade & clean install.
      My Computer


  7. Posts : 4
    Windows 10
       #7

    Me 2 (again...)


    teachermark said:
    Try a different cable...
    So you are suggesting the cable went bad during the Upgrade...

    I don't think so. This is a software setting on the video card problem - I just can't get to a GUI to fix it.
      My Computer


  8. Posts : 18,424
    Windows 11 Pro
       #8

    COdesperado said:
    I need a way to get into Safe Mode to correct the issue. Surely someone has a fix - I'm dead in the water, and a clean install would be too painful (and unnecessary for professional grade software).
    Do you have an older monitor or can borrow an older monitor from someone? A different TV that you could connect via HDMI?
      My Computer


  9. Posts : 4
    Windows 10
       #9

    NavyLCDR said:
    Do you have an older monitor or can borrow an older monitor from someone? A different TV that you could connect via HDMI?
    Please read my lips - this is not a hardware issue - thanks
      My Computer


  10. Posts : 219
    10 (Free upgrade)
       #10

    So... you won't try a different cable and you won't try a different monitor!

    I have a Monitor with a resolution of 1360 x 768 / 60Hz...
    How do you know if you are staring at a black screen?
    The generic driver Microsoft uses to install the OS may have changed your original settings... or not!

    Please read my lips - this is not a hardware issue...
    But your hardware isn't working, right?

    Good luck with that black screen.
      My Computer


 

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