When upgrading I get"windows version is on a not supported folder" and all other settings greyed out but clean install.
My C drive is on a SSD.
Using MediaCreation tool .
Tried various things (http://www.sevenforums.com/general-d...-settings.html)
Did you relocate any folders to another drive? If so, put them back then try the upgrade again.
Swap the drives. Move the SSD to Sata 0, put the other as Sata 1 or leave it disconnected for now.
How are you starting the upgrade?
Are you running setup.exe from a DVD, flash drive or just mounting the ISO?
Did you try the Clean Boot that was mentioned on the Win 7 forum thread?
did already the swapping....running setup.exe as admin+mounting+trying to update online.
tried clean boot already
Last edited by ddinc; 02 Aug 2015 at 00:23.
There are some setup errors in the files I have attached
I upgraded my laptop without problems with ISO DVD.
As the C drive on the PC is a clone of the former HDD on SSD,I think this is the culprit.
My question:
Would these be possible:
-Take an image of the laptop with Norton Ghost and install it to the SSD in the PC?
-Boot only the former HDD (is blank now) with the DVD,clean install here and then clone it to the SSD?
Or is this nonsense ?
Don't think that will work. You need to do the upgrade and activate any system to get the free Win 10. Imaging from one computer and restoring on another won't work. Even if it boots it won't activate.
What is the "EXACT" error message?
Looking at the setuperr.log, I think this is the cause:
Is "windows version is on a not supported folder" a translation from another language?Windows::Compat::Appraiser::FileInfo::GetUserProfilePaths (453): RegGetValue failed to get profile path: [0x80070002].[gle=0x80070002]
2015-08-02 07:49:01, Error CONX Windows::Compat::Appraiser::FileInfo::GetUserProfilePaths (453): RegGetValue failed to get profile path: [0x80070002].[gle=0x80070002]
2015-08-02 07:49:19, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2015-08-02 07:49:40, Error CONX Windows::Compat::Appraiser::FileInfo::GetUserProfilePaths (453): RegGetValue failed to get profile path: [0x80070002].[gle=0x80070002]
2015-08-02 07:49:40, Error CONX Windows::Compat::Appraiser::FileInfo::GetUserProfilePaths (453): RegGetValue failed to get profile path: [0x80070002].[gle=0x80070002]
I'll ask again, have you relocated any folders, like any of your user account folders, Documents, Movies, Pictures, etc., to a different location? BY that I mean not under C:\Users\youraccountname.
Hmm, just had a thought.
Try enabling the hidden Administrator account then login as Administrator and run the upgrade from there.
Open a Elevated Command Prompt.
Enter net user administrator /active:yes
Exit Command Prompt.
Sign out.
Login as Administrator.
Insert flash and run setup.exe.
"windows version is on a not supported folder": I have an english windows.
have you relocated any folders, like any of your user account folders, Documents, Movies, Pictures, etc., to a different location? BY that I mean not under C:\Users\youraccountname.: NO
your admin suggestion :I can try but I am the administrator,single PC
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