New
#1
Monitor won't display after latest W10 update install
Hi, new to the forum and I thank any in advance for entertaining this noob's dilemma. I purchased a HP desktop a couple of years ago with W8, upgraded to 8.1 and subsequently to 10. The computer has had no previous issues/problems, until the latest round of updates. I've searched this forum for similar problems, but what I've found don't quite match mine. I don't get a mouse cursor, no images or text of anykind, nothing...just black, and the monitor doesn't wake up.
Last week, what I suspect is the most recent update, prevented my monitor from displaying. I restart the monitor and get "No Signal" and it goes right to power save/sleep mode. I performed a number of "hard" shutdowns and restarts and I finally got my monitor to display. I went back to my restore point and didn't have any problems for the past week, until last night. I tried to prevent the update, but was unable to, Windows forced the update and now I cannot get anything on the monitor. I tried a couple of "hard" restarts/reboots like last week, tried the Ctrl key and password, CAD, Esc all to no avail. F8 key had no discernible effect, still no display.
Any help is appreciated.