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  1. Joined : Sep 2016
    Posts : 10
    Windows 10
       27 Oct 2016 #21

    Can anyone recommend what kind of display card I would need to purchase in order to remedy the issue that I am having?
      My System SpecsSystem Spec


  2. Joined : May 2015
    Posts : 133
    Windows 10 Pro (14393) / 7 Pro
       4 Weeks Ago #22

    timgabe,

    Seems that your current setting is using a refresh rate of 64 GHz (not 60, that's why it's erroring).
    Try going into Settings > System > Display, then click on the monitor in question (i.e. if you have two monitors click on the correct monitor. If you don't know what Windows recognizes as monitor 1 and monitor 2, click Identify.) and click on Advanced display settings.
    Click image for larger version. 

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    Under this menu, scroll down to the section that says Related settings, and underneath click on the option that says Display adapter properties. You'll see something like this:
    Click image for larger version. 

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    Under the Monitor tab, change the refresh rate from 64 to 60 hertz. Click OK, and then (I recommend this, because it happened to me once) restart.

    You should be good, assuming I am correct.
      My System SpecsSystem Spec


  3. Joined : Sep 2016
    Posts : 10
    Windows 10
       2 Weeks Ago #23

    Hello Michael,

    Unfortunately, my computer does not allow me to adjust the refresh rate. There is no option other than 60 Hz.

    I do want to reiterate my above question - if I am looking to purchase a new video card to take card of this problem, what do I need to buy?
      My System SpecsSystem Spec


  4. Joined : May 2015
    Posts : 133
    Windows 10 Pro (14393) / 7 Pro
       2 Weeks Ago #24

    timgabe said: View Post
    Hello Michael,

    Unfortunately, my computer does not allow me to adjust the refresh rate. There is no option other than 60 Hz.

    I do want to reiterate my above question - if I am looking to purchase a new video card to take card of this problem, what do I need to buy?
    What's the model information of your computer (that is, assuming this PC is from Dell or some other system manufacturer).
      My System SpecsSystem Spec


  5. Joined : Sep 2016
    Posts : 10
    Windows 10
       1 Week Ago #25

    Hi Michael, it's a Dell Studio 540 (64 bit). It's older (2009).

    Not sure if this is important (I'm copying from the system specs page), but it also says:

    ProcessorIntel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    Arnold, MD
    Posts : 16,422
    Triple Boot 10 Pro & 10 Insider Pro & 8.1 Pro
       1 Week Ago #26

    timgabe said: View Post
    Hi Michael, it's a Dell Studio 540 (64 bit). It's older (2009).

    Not sure if this is important (I'm copying from the system specs page), but it also says:

    ProcessorIntel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)
    @timgabe

    Googling that, I get http://www.cpu-world.com/CPUs/Core_2...571E7400).html

    Integrated peripherals / components
    Integrated graphics None

    What are you currently using for a graphics card?
      My System SpecsSystem Spec


  7. Joined : Sep 2016
    Posts : 10
    Windows 10
       1 Week Ago #27

    Hi F14Tomcat,

    This is what I'm seeing:

    Intel(R) G45/G43 Express Chipset.

    See also the attached image.

    Click image for larger version. 

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      My System SpecsSystem Spec


  8. Joined : Sep 2016
    Posts : 10
    Windows 10
       14 Hours Ago #28

    Any thoughts?
      My System SpecsSystem Spec


 
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