New
#1
Native Resolution wrong in Windows10 laptop
I spent a couple hours updating drivers (though I really don't know much about them) after finding out that the highest resolution I could go was 768p when my laptop model is supposed to have a native resolution of 1920x1080p. I think I updated the video driver to the latest version but it's still showing 768p.
I'm using an Acer Aspire Switch 11 V and dxdiag showed a model number of SW5-173 even though it should be SW5-173-63dw I think (Amazon.com: Acer Aspire Switch 11 V 11.6 Accessories). Just bought it off Amazon and now I'm considering of returning it, but I don't know if they sent me the wrong product or, what I suspect, is a windows10 problem messing with my resolution.
Any help would be greatly appreciated.