Win 7 Pro to Win 10 Upgrade Graphics Problem

I have an HP Desktop with genuine Win 7 Pro. An online check of the Win 10 upgradability of the computer comes up with a failure of the onboard graphics drivers (ATI Radeon Xpress 1150). The graphics do NOT have updated drivers available. This was the only problem listed.

To alleviate the problem, I installed a new Gigabyte GeForce GT 710 Video Card in a PCIe X 16 slot, and installed the drivers. The new video card works great. I ran a test of the computer's performance, and all came back good with Win Aero at 5.3 (range 1.0 to 7.9) and Graphics Performance at 6.7.

All looked good. I then ran another Win 10 upgrade test, and the report came back again with problems with the ATI Radeon Xpress 1150 drivers, though I am NO LONGER using the onboard graphics.

I am assuming I have to somehow disable the onboard graphics, or remove the drivers, or adjust the registry. I further assume that in order to install Windows 10, I have to pass that test. Any thoughts or ideas would be greatly appreciated. I can elaborate at your request.

There may be a way to reset the compatibilty check. I don't know it.

I suggest using the Media Creation Tool or downloading an .ISO. Either way will bypass Windows Update. See the tutorials here.

Incidentally, I strongly recommend backing up (imaging) you old Windows installation before upgadi g the OS. The odds are good that the upgrade would go OK, but failures happen. That could make a ess that would make recovery difficult. (Feeling lucky?)

CountMike said:

If not using IGPU, why not disable it in BIOS ?

And if for some reason you can't do that, I'm pretty sure if you remove the drivers for the Radeon iGPU and use the microsoft basic display driver instead it won't trip any errors in the report.

Your ideas did the trick. I finally uninstalled the onboard graphics drivers, then installed Windows 10 from an ISO. Had a heck of a time getting the audio to work after the install, as I wanted to stream it through HDMI to an LCDTV. The Nvidia cards seems to be a challenge re: audio, based on the online reports. Just had to keep messing with the settings until everything came together. Thanks for the input!!