installing or uninstalling video drivers causes system to hang


  1. Posts : 2
    Windows 10
       #1

    installing or uninstalling video drivers causes system to hang


    Hello
    i'm coming here from AMD forums and going to repost my problem here as someone suggested, maybe you have come up against similar trouble. I have since updated my motherboard drivers but it didn't change overall situation.
    I'm having problems installing/uninstalling graphics drivers.


    I am having this weird issue.
    I usually install new drivers as they are released, but i have been having trouble installing crimson drivers (whatever version). My computer always crashes during installation and even when uninstalling drivers (PC just hangs), therefor getting a clean install is also hard and it hasn't changed anything either (have used some other utilities to get registry clean of AMD stuff). I have had some success when installing driver and utilities separately or one by one, i still get crashes, but something always installs and in the end it somehow works (the driver anyway), although if installing driver separately and the installer actually finishes, it will tell me that it didn't install drivers anyway (gives me this message as a reason for failing: the driver package does not specify a hardware identifier). Mostly have problems with Radeon settings sofware later as it sometimes wont start with windows or just crashes if i try to change some settings (obviously something has been messed up because of crashes). But i don't seem to have any problems playing games or using whatever uses video hardware. My problems are with installing/uninstalling and using Radeon settings. It is always a very hard going (several hours and many-many restarts) and i am amazed my PC hasn't given up on me yet.
    Would be very happy to rid myself of this problem but i haven't found anything useful with google or in the forums here. (maybe i just dont know how to ask correctly...)

    Im using deskdop system with ASROCK z77 extreme4-m motherboard
    GPU: ASUS r9 290x-DC2
    CPU: i5 3570k
    RAM: 16GB
    OS drive: crucial mx100 256GB SSD
    OS: win10 64
    drivers....Radeon Software Crimson Edition 16.4.1 (although i have installed 16.4.2 beta drivers..tried at least)
    PSU: cooler master GM-series 650W


    Thank you in advance!
      My Computer


  2. Posts : 42,737
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hello, I'm wondering if you are aware Uncle MS manages the normal set of Windows drivers you need for your PC in Win 10?
    Thus if you install drivers which differ from his list, he will replace them unless you take special steps.

    Key question:
    Since you installed Win 10, has your PC ever been stable?
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    No, i did not know that. I just assumed it was like it always was: just install my own stuff and it stays that way... :S so i have to give it an order now to accept my own drivers, even if they are graphics drivers or any other for that matter?

    Actually other than having crashes during installation of graphics drivers my pc is quite stable. Dont have any random BSOD-s or any other errors. Have had some bug-crashes with games that are in beta or are known to crash, so nothing out of the ordinary...
    This is the reason i turned to AMD forum in the first place, i figured it is somehow connected to graphics.

    Computer hasn't been overclocked either since i installed win10.
      My Computer


 

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