Multitude of graphical issues with my Win10 PC


  1. Posts : 5
    Windows 10 Pro
       #1

    Multitude of graphical issues with my Win10 PC


    My PC came with Windows 8 in mid-2013. Since then, I installed Windows 8.1 and finally 10 on it. About a month ago, I reset it (via Settings) due to many performance issues.

    There are countless issues with my newly reset Windows 10 desktop PC. I registered today, so I don't know if this kind of thread (more than one issue) is allowed, so I just listed each issue, each grouped by the program(s) they affect, in a paste file here. I've tried updating my graphics card drivers, but to no avail. Hopefully some people can find a solution to some problems. Thanks to all in advance!

    PS: I have two graphics cards, AMD Radeon HD 7670 and Intel HD Graphics 4600. According to DxDiag, the AMD one is favored for use over the Intel card. DxDiag won't let me save the information to a file, so here's a screencap of the Display tab.

    EDIT: I should probably note that all of these problems resolve themselves after a reboot. Additionally, no other user accounts are affected, only mine. I know I can just create a new account and hope that the problems don't spread, but I would like to avoid that if possible.
    Last edited by kkirigaya; 21 Apr 2016 at 15:48.
      My Computer


  2. Posts : 1,366
    Windows 10 Pro x64
       #2

    You could check in the BIOS to make sure the AMD card is set as the primary. Once that's done, what are the issues you are having with installing the driver? It should be very straightforward. You can grab the drive from AMD's website for your particular card and download it. I would put it on the desktop, then remove any AMD/ATI software related to your video card that you may have installed. Then, install what you downloaded.

    The Intel "card" is actually built-in to your processor. It works for normal usage, but in terms of performance, the AMD add-in card is going to be faster.
      My Computer


  3. Posts : 5
    Windows 10 Pro
    Thread Starter
       #3

    DeaconFrost said:
    You could check in the BIOS to make sure the AMD card is set as the primary.
    I'll check the BIOS now, I think I remember seeing something like that the last time I was in there.
    EDIT: Here is a screenshot of my BIOS showing that the AMD card is the default.

    DeaconFrost said:
    what are the issues you are having with installing the driver? It should be very straightforward. You can grab the drive from AMD's website for your particular card and download it. I would put it on the desktop, then remove any AMD/ATI software related to your video card that you may have installed. Then, install what you downloaded.
    There are no issues with downloading/installing my drivers. AMD says that my drivers are up-to-date. Since my card is considered legacy, there aren't any driver links later than what I could find here.

    DeaconFrost said:
    The Intel "card" is actually built-in to your processor. It works for normal usage, but in terms of performance, the AMD add-in card is going to be faster.
    That's why the AMD card is set to be the primary.
      My Computer


  4. Posts : 1,366
    Windows 10 Pro x64
       #4

    I misunderstood the "tried to update to no avail" comment as there being an issue.

    So, what types of display problems are you having that are fixed with a reboot? Your card may be "legacy", but it is more than capable of running Windows 10. We have some workstations with HD 5xxx series cards that run Windows 10 fine.

    You mentioned an upgrade, but have you done a clean install since then? That often resolves odd issues that pop up after an upgrade.
      My Computer


  5. Posts : 5
    Windows 10 Pro
    Thread Starter
       #5

    DeaconFrost said:
    So, what types of display problems are you having that are fixed with a reboot?
    (Un)fortunately, all of the issues listed above are resolved with a reboot, but come back within a day or so.

    DeaconFrost said:
    Your card may be "legacy", but it is more than capable of running Windows 10. We have some workstations with HD 5xxx series cards that run Windows 10 fine.

    You mentioned an upgrade, but have you done a clean install since then? That often resolves odd issues that pop up after an upgrade.
    By "clean install," I'm assuming you're referring to the OS? If so, yes. I wiped my computer clean due to the same exact display issues (although there were performance issues as well, but those have since been resolved), reinstalled Windows 8, then upgraded back to Win10.
      My Computer


  6. Posts : 1,366
    Windows 10 Pro x64
       #6

    That is still going through the upgrade process. What about doing a clean install with Windows 10...no previous OS first. That would be your best method of a clean install.
      My Computer


  7. Posts : 5
    Windows 10 Pro
    Thread Starter
       #7

    DeaconFrost said:
    What about doing a clean install with Windows 10...no previous OS first. That would be your best method of a clean install.
    How would I go about that? Make a Windows 10 recovery CD/USB? No problems have re-risen since I made the post, so I'll make the recovery media once it occurs again
      My Computer


  8. Posts : 236
    Win10 Pro x64
       #8

    kkirigaya said:
    How would I go about that? Make a Windows 10 recovery CD/USB? No problems have re-risen since I made the post, so I'll make the recovery media once it occurs again
    You would download the Media Creation Tool to create a windows 10 ISO, then burn the image to a DVD using something like Imgburn, or create a bootable usb drive with something like Rufus.

    I would do the clean install first, upgraded installations end up with weird problems a lot of times, and then see what happens.
      My Computers


  9. Posts : 5
    Windows 10 Pro
    Thread Starter
       #9

    Carsomyr said:
    You would download the Media Creation Tool to create a windows 10 ISO, then burn the image to a DVD using something like Imgburn, or create a bootable usb drive with something like Rufus.
    Thanks for the reply. I know how to make Windows recovery media, as I have done so in the past. I just didn't know if that would make a fresh install of the OS, since I've only used it to repair boot problems. I'll try one of those tools if the need arises
      My Computer


 

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