1.    18 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 8
    Windows 10

    Monitor is detected but display resolution is not correct

    i bought a new monitor yesterday (AOC E2270SWHN) and i found that the screen was really stretched out when I connected it to my pc. Here is a picture: Click image for larger version. 

Name:	IMG_20160418_152754 (1).jpg 
Views:	3 
Size:	816.1 KB 
ID:	75442
    When I went into the settings I found that there was no option for 1080x1920 and was very confused. Like I said, my pc recognises the monitor but does not show the correct screen resolution. I have tried everything, from reinstalling the drivers to downloading about 10 apps that claim to change the screen resolution but end up doing completely nothing. Please help me before i shoot myself from fustration. Thanks!!
      My System SpecsSystem Spec

  2.    18 Apr 2016 #2
    Join Date : Jul 2015
    PA, USA
    Posts : 460
    Windows 10 Pro (Mix of Builds) / Linux Mint

    One of two possibilities:

    1. Driver is still not correct, as you don't have the listed resolution to go to recommended for that monitor. If it is using a driver win 10 installed and not the manufacturer, then you need to try the manufacturer driver, list the display driver from device manager and we can go from there.

    2. Card in PC (Is it a card, or integrated mainboard graphics?) doesn't support that resolution, hence driver not listing it, etc.

    Other possibility - what does the system show for the monitor listed in device manager?
      My System SpecsSystem Spec

  3.    18 Apr 2016 #3
    Join Date : May 2015
    Posts : 1,289
    Win 10 14393.51

    If the PC is running the "Windows basic display adapter" drivers, that may be your problem. You may not get 1920 X 1080 from those.

    The usual fix would be to install the proper drivers for your graphics device. If you're using the onboard graphics, that may be problematic. Intel has not, as far as I know, released drivers for your Q35 chipset.

    If all else fails, you could upgrade to an inexpensive discrete PCI-E X16 graphics card that has Windows 10 support.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Display/resolution doesn't fit monitor borders
Hi guys Upon upgrading to windows 10 I've noticed that my display size got smaller. screen resolution does not match my screen monitor borders. Resolution is currently set to 1920X1080 and I still have gaps of 1-2 cm from monitor borders,...
Graphic Cards
Solved NEC external monitor not detected
I have a Dell XPS 13 (2016) with a Dell USB-C adapter. It will not detect my NEC LCD external monitor. I have tried a Dell USB-C adapter and a D-SUB cable to the monitor. I have also tried a Monoprice USB-C adapter with a Monoprice HDMI cable. ...
Graphic Cards
Windows cannot detect monitor resolution. No EDID detected
I bought LG 23MP67HQ as my second monitor because it has HDMI input. Tested OK and well at the shop. It has two display input, VGA and HDMI. My first monitor has VGA and DVI port. My graphics card is ASUS STRIX GTX960. Which has three display...
Graphic Cards
Display not detected - What else can I try?
So I read about setting display to Extend I've tried updating the graphics card, looks ok and Device Mgr sez it's working The external display, a TV, worked before on Win 7 just fine! this is: Win 10 64 bit Home was Win 7 HP Pavilion dv7...
Graphic Cards
Solved monitor not detected
In Windows 7, I was using extended display: primary=notebook screen secondary=external monitor Ater installing Windows 10, the primary screen is not detected by the system; only the external monitor works. In "System > Display" it says...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:34.
Find Us
Twitter Facebook Google+

Windows 10 Forums